Jordan the sales person was very courteous, helpful and professional
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
The Sales Advisor Stephen Rooney, just made everything so easy and was happy to answer any queries we had. There was no pressure placed on us just a professional and approachable service that made the whole process go with ease.
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
Jamie was pleasant, knowledgeable and not pushy. Excellent customer service.
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
elliott townsley was first class to deal with
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
Yes the curtesy car was full of dog hairs in the back seat , my suit jacket is covered in them .
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
As always, professional and helpful.Thanks
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
MOrven was fantastic and the whole process was wonderfully managed....except....the number of emails and phone calls and texts before during and after the purchasing process is mind boggling. This is the fourth survey I've filled out and I'm getting 'how did we do' emails every few days. It's really annoying!
Verified User
•
Sep 12, 2022
5.0/5
5.0/5
Excellent service from Stephen Rooney
Verified User
•
Sep 11, 2022
5.0/5
5.0/5
I met two members of staff during my visit. My car was at the dealership for 2 days and Emma and Felix were very helpful, friendly and welcoming. The only criticism I would offer and it is very, very minor, was my car wasn’t clean. It hadn’t been hovered , but the car it’s self was dirt and covered white/ grey rain drop marks.
Verified User
•
Sep 9, 2022
5.0/5
5.0/5
In an age of poor customer service my experience with David Mcvey the person I dealt with here was great. I walked in after scrolling through all the online leasing agreements and advised on what I wanted. Easy transition. Ordered it. It came. Drive it out. Not one complaint. Great customer service by David
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Jordan the sales person was very courteous, helpful and professional
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
The Sales Advisor Stephen Rooney, just made everything so easy and was happy to answer any queries we had. There was no pressure placed on us just a professional and approachable service that made the whole process go with ease.
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
Jamie was pleasant, knowledgeable and not pushy. Excellent customer service.
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
elliott townsley was first class to deal with
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
Yes the curtesy car was full of dog hairs in the back seat , my suit jacket is covered in them .
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
As always, professional and helpful.Thanks
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
MOrven was fantastic and the whole process was wonderfully managed....except....the number of emails and phone calls and texts before during and after the purchasing process is mind boggling. This is the fourth survey I've filled out and I'm getting 'how did we do' emails every few days. It's really annoying!
Verified User
•
Sep 12, 2022
5.0/5
5.0/5
Excellent service from Stephen Rooney
Verified User
•
Sep 11, 2022
5.0/5
5.0/5
I met two members of staff during my visit. My car was at the dealership for 2 days and Emma and Felix were very helpful, friendly and welcoming. The only criticism I would offer and it is very, very minor, was my car wasn’t clean. It hadn’t been hovered , but the car it’s self was dirt and covered white/ grey rain drop marks.
Verified User
•
Sep 9, 2022
5.0/5
5.0/5
In an age of poor customer service my experience with David Mcvey the person I dealt with here was great. I walked in after scrolling through all the online leasing agreements and advised on what I wanted. Easy transition. Ordered it. It came. Drive it out. Not one complaint. Great customer service by David