I’ve already completed a more detailed survey earlier today.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Fantastic customer service during my visit. Only disappointment is the long wait for a courtesy car, firstly, when booking my service and also for the repairs that need done. My vehicle cannot be taken in for the necessary repairs till 31st October due to no courtesy cars being available. I am a motability customer and rely on this.
Verified User
•
Aug 13, 2022
5.0/5
5.0/5
The salesperson and team were excellent. I was kept informed about how my car coming along. When I picked up the car it was all explained to me. Excellent service thank you
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
Jordan was very helpful and informative and gave me all the information that I needed to make the right choice on my new car
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
Great staff as I was a waiting customer and was offered tea and coffee and food while I waited
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
our salesman david mcvey was brilliant to deal with from start to finish
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
Jim Reid was very helpful, u fortunately the A4 Avant available within my budget was the higher £520 Road tax, l am regularly on the Lookers Audi site for A 4 Avant but as yet not seen the car for me within my budget
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
excellant service,very helpful.staff very polite especially Mr.Reid who went over the car with myself.wonderful job.
Verified User
•
Aug 11, 2022
4.0/5
4.0/5
Initially when I phoned at start of July with regards to a problem with my car I was told it couldn’t be seen until end of Aug. I then received a phone call from Scott Ellis the following day asking me to bring it in to have a quick check over. Scott was extremely helpful and even made it easier by booking my car in to coincide with me being off work making it much less hassle to organise things.I was kept up to date step by step as to what was happening with my car. All staff that I dealt with with v friendly & helpful
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
I am a Motability Customer I couldn’t be more Satisfied with my experience at AudiAlistair Allardyce looked after us from start to finish. He is very professional and courteous and very knowledgable of the needs of a Motability Customer.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I’ve already completed a more detailed survey earlier today.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Fantastic customer service during my visit. Only disappointment is the long wait for a courtesy car, firstly, when booking my service and also for the repairs that need done. My vehicle cannot be taken in for the necessary repairs till 31st October due to no courtesy cars being available. I am a motability customer and rely on this.
Verified User
•
Aug 13, 2022
5.0/5
5.0/5
The salesperson and team were excellent. I was kept informed about how my car coming along. When I picked up the car it was all explained to me. Excellent service thank you
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
Jordan was very helpful and informative and gave me all the information that I needed to make the right choice on my new car
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
Great staff as I was a waiting customer and was offered tea and coffee and food while I waited
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
our salesman david mcvey was brilliant to deal with from start to finish
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
Jim Reid was very helpful, u fortunately the A4 Avant available within my budget was the higher £520 Road tax, l am regularly on the Lookers Audi site for A 4 Avant but as yet not seen the car for me within my budget
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
excellant service,very helpful.staff very polite especially Mr.Reid who went over the car with myself.wonderful job.
Verified User
•
Aug 11, 2022
4.0/5
4.0/5
Initially when I phoned at start of July with regards to a problem with my car I was told it couldn’t be seen until end of Aug. I then received a phone call from Scott Ellis the following day asking me to bring it in to have a quick check over. Scott was extremely helpful and even made it easier by booking my car in to coincide with me being off work making it much less hassle to organise things.I was kept up to date step by step as to what was happening with my car. All staff that I dealt with with v friendly & helpful
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
I am a Motability Customer I couldn’t be more Satisfied with my experience at AudiAlistair Allardyce looked after us from start to finish. He is very professional and courteous and very knowledgable of the needs of a Motability Customer.