Emma was first class in how she looked after the whole process. Also appreciated the additional information she gave me with regard to being able to pay for the work in installments and also the service plan.

The workflow status was hopelessly out of date, apart from that well done team Glasgow

Had asked on the day for replacement wiper blades to be fitted, but you didn’t have any in stock. Would have expected a main dealer to carry basic spares like that.

Polite and friendly. Straight forward.

Lovely, friendly and very efficient.

Scott Ellis was very helpful.

When car was returned there was a large mark on door which had to be removed by body shop. This should not have happened. This is carelessness

Excellent service from the staff. All are very welcoming. A long term relationship with the Looker's Audi team, encouraging me to return when I plan on changing my Audi for the latest model, which I will.

My salesmen James Reid was excellent from start till finish

After a worryingly poor start principally as a result of bad communication and attitude of one individual at the dealership I was impressed with how the technical department dealt with the issue. In particular Stephen and Marcus (and briefly David) who were extremely helpful and professional. They worked hard to deal with issues with my car and turned my perception round from very bad to extremely good. Thanks