Too many text messages, emails and calls about an appointment. When you arrive you still need to go through everything anyway, so it's a bit pointless to do everything beforehand.Never received a video, update text messages and link with live tracking didn't work correctly.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Glasgow Audi :- I visited the showroom on a Sunday at 11:15 am and purchased the car by 12:05pm and made my lunch appointment at 12:30pm, the two Paul's were absolutely brilliant and Chloe who took over the final arrangements and set the car up for me was excellent and kept me informed until I picked my new vehicle up.Overall first class service received, apology to the girl who's name I cannot remember on reception who made me a Latte, one of the best may I add.Ian Kearns
Verified User
•
Jun 29, 2022
4.0/5
4.0/5
I was pleased that the work was done efficiently and was completed in good time
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
The salesman Kevin couldn’t have been more helpful with whole process i’am more than happy with my new car really appreciate everything he done to help
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
It was a good experience, James Reid kept us updated with progress, he was knowledgeable and very helpful at all stages.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Your telephone agent asked if my car should be washed/valeted, but this didn’t happen.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Sif was excellent from start to finish. Really feel like he went out his way to help me and he kept in touch regularly through the process.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
first and last point of contact was the collection/drop off driver...he is an absolute credit to your company, creating an all important professional impression
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Stephen Rooney was very helpful, answered any questions we had and found the car we wanted and made the arrangements simple.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Great info communicated from the Technician regarding my car on the video, also thanks to the Centre staff who were great.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Too many text messages, emails and calls about an appointment. When you arrive you still need to go through everything anyway, so it's a bit pointless to do everything beforehand.Never received a video, update text messages and link with live tracking didn't work correctly.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Glasgow Audi :- I visited the showroom on a Sunday at 11:15 am and purchased the car by 12:05pm and made my lunch appointment at 12:30pm, the two Paul's were absolutely brilliant and Chloe who took over the final arrangements and set the car up for me was excellent and kept me informed until I picked my new vehicle up.Overall first class service received, apology to the girl who's name I cannot remember on reception who made me a Latte, one of the best may I add.Ian Kearns
Verified User
•
Jun 29, 2022
4.0/5
4.0/5
I was pleased that the work was done efficiently and was completed in good time
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
The salesman Kevin couldn’t have been more helpful with whole process i’am more than happy with my new car really appreciate everything he done to help
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
It was a good experience, James Reid kept us updated with progress, he was knowledgeable and very helpful at all stages.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Your telephone agent asked if my car should be washed/valeted, but this didn’t happen.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Sif was excellent from start to finish. Really feel like he went out his way to help me and he kept in touch regularly through the process.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
first and last point of contact was the collection/drop off driver...he is an absolute credit to your company, creating an all important professional impression
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Stephen Rooney was very helpful, answered any questions we had and found the car we wanted and made the arrangements simple.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Great info communicated from the Technician regarding my car on the video, also thanks to the Centre staff who were great.