Alan could not have been anymore helpful, personally taking a interest and communicating. We will be back soon to look at a upgrade on my own car

Efficient service , no problems

Overall my experience was good, Gary was very helpful and very informative.Unfortunately on this occasion I didn’t buy a new car but that was totally down to the monthly repayments.

I had spooken to the salesman before travelling through to Glasgow he was aware I hadn't had a Audi before the brand was new to me on arrive I was hand the the keys and left to my own devissisto under stand the car and the spec when spending £145k one would asumme a good chat of the features and benefits would of helped and building some raptor on the customers needs and expectations after driving Porsche cars for the last 8 yearsI requested a specification sheet from the sales man on the Saturday of the the the Audi RS8 who promise to forward to me also the paper work did not show the ballon payment which I requestednothing arrived so I contacted the salesman on the following Tuesday for this information and was to he does not have access to the spec sheet for the car I was looking at also to me I would be quicker going on line myself he also commented the the paper work with the figures 0n could to show the ballon payment not greatwithin half an hour he sent the spec sheet and the figures showing the ballon payment I don't believe I should be chasing for this information and also don't apprecite being laid tooUnfortunately I was not happy with this kind of serviceI have know bought a new Audi RSQ8 Volsprung from down south which I am collecting this Thursday not a great experience

Couldn't find the car I wanted (Q7 in chili red) Gave very poor part exchange value. Wanted far more than I paid for a car which didn't suit my needs.When I said I would need to think about it he sent a very curt email. I won't contact them again

Excellent communication and choices

Still no correspondence from previous email ticket number 88584311

vehicle was in last year (22nd May) for inspection and brake pads and discs and front tyre were highlighted as needing to be done, was invoiced and recorded as being changed (11th June) but has had the vehicle in for MOT last week (8th June) at Audi Hamilton to be advised that discs need changed again and this has brought to light that even though they were invoiced they had not actually been changed last year

Reserving process was smooth. Sales consultant was friendly. I didn’t feel that Lookers worked hard enough to secure the deal- for example, by offering sweeteners on free servicing etc- compared to the competition.

Hello teamWe received a letter on 20th May to advise of an urgent safety recall on Ms Brown’s car, regarding her brakes. We have since tried to get an appointment at the earliest to have this fixed with various Audi Services in Scotland only to be told that the earliest appointment is on the 16th July, and told to ring back regularly in case of cancellations. Ms Brown has therefore been without her car for a month already, and after attempting to call again today for said cancellations, it looks like she will need to wait another month again with no car before this issue will be resolved.For a company such as yourselves we believe this falls short of the luxury service expected for such an expensive car, especially when it is purchased on audi finance and is currently unusable. Please can you advise how best you can compensate?Kind regardsKatie