Overall very good. Scott Simpson on the sales side was straightforward and pleasant to deal with, as was Scott Ellis on the service team.The only negative comment I'd make is that too many of the new cars on display - in fact most of those I looked at and wanted pricing info about - had zero pricing/specification info on the info stand beside them. Maybe that's your policy or maybe it's just lack of attention to detail - however either way I found it irritating!
Verified User
•
May 9, 2024
5.0/5
5.0/5
Excellent serviceMorven kept me up to date with the progress of my car
Verified User
•
May 8, 2024
5.0/5
5.0/5
Outstanding service from start to finish
Verified User
•
May 8, 2024
5.0/5
5.0/5
It was impossible to book online. I followed the link and tried both on my desktop and phone, and used different browsers. Nothing worked and in the end I had to phone to book my service.Friendly welcome. Looked after. Good explanation.
Verified User
•
May 7, 2024
5.0/5
5.0/5
Reception staff were so nice and arranged a quick turnaround for the service
Verified User
•
May 7, 2024
5.0/5
5.0/5
Alistair Allardyce the mobility salesman was great,he explained everything and answered any questions we had,the communication with us was excellent. The handover of the car was so exciting for my son and Alistair was really kind and considerate
Verified User
•
May 7, 2024
5.0/5
5.0/5
Brian was a great salesman, and the care taken by Felix to look after the kids was first class
Verified User
•
May 7, 2024
5.0/5
5.0/5
Excellent and efficient service
Verified User
•
May 7, 2024
5.0/5
5.0/5
Knowledgeable and efficient sales exec
Verified User
•
May 7, 2024
5.0/5
5.0/5
The car was ready on time all the work had been carried out and there have been no problems in the first week. Staff were all great. Scott Simpson was great.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Overall very good. Scott Simpson on the sales side was straightforward and pleasant to deal with, as was Scott Ellis on the service team.The only negative comment I'd make is that too many of the new cars on display - in fact most of those I looked at and wanted pricing info about - had zero pricing/specification info on the info stand beside them. Maybe that's your policy or maybe it's just lack of attention to detail - however either way I found it irritating!
Verified User
•
May 9, 2024
5.0/5
5.0/5
Excellent serviceMorven kept me up to date with the progress of my car
Verified User
•
May 8, 2024
5.0/5
5.0/5
Outstanding service from start to finish
Verified User
•
May 8, 2024
5.0/5
5.0/5
It was impossible to book online. I followed the link and tried both on my desktop and phone, and used different browsers. Nothing worked and in the end I had to phone to book my service.Friendly welcome. Looked after. Good explanation.
Verified User
•
May 7, 2024
5.0/5
5.0/5
Reception staff were so nice and arranged a quick turnaround for the service
Verified User
•
May 7, 2024
5.0/5
5.0/5
Alistair Allardyce the mobility salesman was great,he explained everything and answered any questions we had,the communication with us was excellent. The handover of the car was so exciting for my son and Alistair was really kind and considerate
Verified User
•
May 7, 2024
5.0/5
5.0/5
Brian was a great salesman, and the care taken by Felix to look after the kids was first class
Verified User
•
May 7, 2024
5.0/5
5.0/5
Excellent and efficient service
Verified User
•
May 7, 2024
5.0/5
5.0/5
Knowledgeable and efficient sales exec
Verified User
•
May 7, 2024
5.0/5
5.0/5
The car was ready on time all the work had been carried out and there have been no problems in the first week. Staff were all great. Scott Simpson was great.