Thomas has been brilliant, taking over from Jamie. I would have given less stars when I first phoned to ask when my car will be ready at start of December (as got told by Jamie car was going to be ready before Christmas as there's a car ready in the factory). Upon phoning I was told car wasn't ready till March. No contact whatsoever to keep me updated.
Verified User
•
Mar 13, 2024
5.0/5
5.0/5
Good customer service
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
My chosen time appeared incorrectPrompt curtaious service - lovley staff
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
Very simple to use. Saved time on waiting for someone to answer phone. All necessary details were provided to the garage before getting there.Staff were all friendly. Everything was explained. Got a date that suited well.
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
Booked apt online and checked in online... but still received phone calls to confirmed my appointment and then confirm I checked in. Why call if I completed online?
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
Completely satisfied with every aspect of the service
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
Excellent customer service from start to finish
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
Well done
Verified User
•
Mar 11, 2024
5.0/5
5.0/5
It was very simple to undertake the check in experience.The staff are very welcoming, helpful and friendly.
Verified User
•
Mar 11, 2024
5.0/5
5.0/5
Chris Connor - Top Man - knowledge, patience, courtesy, attitude, wish there were more like him !!!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Thomas has been brilliant, taking over from Jamie. I would have given less stars when I first phoned to ask when my car will be ready at start of December (as got told by Jamie car was going to be ready before Christmas as there's a car ready in the factory). Upon phoning I was told car wasn't ready till March. No contact whatsoever to keep me updated.
Verified User
•
Mar 13, 2024
5.0/5
5.0/5
Good customer service
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
My chosen time appeared incorrectPrompt curtaious service - lovley staff
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
Very simple to use. Saved time on waiting for someone to answer phone. All necessary details were provided to the garage before getting there.Staff were all friendly. Everything was explained. Got a date that suited well.
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
Booked apt online and checked in online... but still received phone calls to confirmed my appointment and then confirm I checked in. Why call if I completed online?
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
Completely satisfied with every aspect of the service
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
Excellent customer service from start to finish
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
Well done
Verified User
•
Mar 11, 2024
5.0/5
5.0/5
It was very simple to undertake the check in experience.The staff are very welcoming, helpful and friendly.
Verified User
•
Mar 11, 2024
5.0/5
5.0/5
Chris Connor - Top Man - knowledge, patience, courtesy, attitude, wish there were more like him !!!