I followed Google Maps to Glassman Mitsubishi and had to go in to find out the service was done at a different location. There was no indication along my path of travel that I was to go a building other than the Glassman Mitsubishi location. The waiting room was very cramped without much seating.Stop having mega-size dealerships. If Glassman Mitsubishi is the only Mitsubishi dealership near me when it's time for me to buy another car, I will not be buying a Mitsubishi.

I am pleased with the Customer Service that I receive from Michael Green. He is always helpful and listens to my concerns. He is an asset to your company

The time is took to complete the financial portion of the purchase. Two hours after decision to purchased was still waiting to sign paperworkJust a very old facilityAdditional scratches on my car and looked also like there was a footprint on passenger doorSales person Amr Alzubair was wonderful and so was BayTook 30 minutes to get vehicle once work was completedCar registration was not completed timely

They are always so friendly and accommodating.

N/A

Thank you for completing the job on time promisedGreat service and excellent team player's

Michael Greene did an excellent job.Greeted upon arrival and taken care of immediately. Service and recall accomplished at same time. Waiting time was minimal.

I selected no because I'm not sure if this was offered somewhere else but not where you do drop off. Theres no seating just a drop off bay and you stand at a desk talking to customer serviceNo commentI was called when the service was completed which was an hr before closing and I'm an hour awaySame day service should be offered as well as transportation. What if I had no other vehicle or rideI didn't like that I had to leave my car overnight and there's no same day serviceTransportation wasn't available because I live an hour away

Mike Green in the service department is excellent! He is always professional and courteous. Mike G gets the job done!Great customers service!

Fast, efficient and professional.