The process of scheduling online was not the issue. The issue was that there was no record of it in the system when I arrived on the day of the appointment.The "no" selections above are not because the facility wasn't clean or because there wasn't parking. The facility was clean and there is plenty of parking. The "no" selections are for organization. I think the overall layout needs to be examined and adjusted so that it's obvious how you should enter and where you should go once you do enter. I also don't know if there even was WiFi. I wasn't verbally offered it, so I selected "no" in the listings above.As I said on the earlier page, check in is kind of confusing. The physical set up of the Customer Service desks lends to that confusion. Normal procedure seems to be to pull your car into the garage area and enter the building from there, but when you do that, you're right on top of the desks and unsure how to proceed.The actual work done on the vehicle is first rate. There are no issues there. The issues are with checking your vehicle in and knowing exactly where you're supposed to go and who you should speak with. There's really not any signage to tell you and the physical set up is a little confusing. I also attempted to schedule my appointment online, but when I got there that morning, there was no record of it in the system.

Patrick William my salesman was and very knowledgeable about my purchase and other things as well.

Ab Butler is amazing he found the vehicle I wanted and no hesitation to anything I asked for he went and found itAb Butler was absolutely amazing and helpful

I was in for an Oil change, and the repairs were a surprise.None at this time.Service done professionally.

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The place is a mess. Hard to find under construction and the parking lot is in bad condition.

You all have good quality vehicles, very comfortable and spacious. Good gas mileage as well. No hassle when financing.

Friendly and professional service

Y’all did well job on what y’all doing now keep up the good work. Don’t need no improvement to stay the same and everything will work out well.Very professional people go all the way out to help you I would recommend them to everyone

They were efficient and friendly