The service department is awesome

The wait time

I met one of your fabulous team members whom I am indeed appreciative for be she did an amazing job of helping me out with my last visit. Her name is Taylor. I came in and she greeted me and ask me what was I bringing my vehicle in for. She jump on it and made sure I again left as a satisfied customer. She made sure she kept me up to date on what was going on while I waited as well. My services were done and with her help she over and beyond to check to see what warranties I had to help with my services. I was a happy camper after my services were completed. I know with team members like her will definitely keep the business running proficiently with no problems or worries. I was astound at how short of a time that I had to wait, because it wasnt long at all before I was ready to drive off with security know that my care had been taken care of with no problems.I would definitely recommend Gossett to my friends and family. I have always received good quality service. With the top notch that I have received from each one of my service visit wouldn't be fair if I gave a lesser score. The team of people that I have encounter were phenomenal. I feel that they would get a better service any other place.

It didn't take long to do the repair

Great employees,with good customers service

Great customer service.

NoneBetter at greeting the customer when they approach the drive up or walk in facility, rather stand there and ask who can assist me. Very poor in this area.My advisor was very professional and personal approach to the fullest.

It would be nice if the waiting area was a little more comfortable. The chairs were not the most comfortable. It would be good to have a male restroom & a female restroom. It's nice for the area that they haveThe customer service is very good! I do wish that you still vacuumed the drivers side of the vehicle. That was really a plus!

I will let everyone that is looking for a new car, to Gossett and Rodney Smith!GOSSETT IS SO EASY TO Deal with. they made sure we were getting exactly what we needed and wanted! Rodney Smith was so personal and helpful. it took a while to get the finance where we needed it to be,but they made it right for us.

It was a good experience, however time wise, itcould have been better.