Theresa GM needs to be fired! Her daughter and husband were accommodating and fixed the errors that accured were sent to two cabins first was dirty second was occupied final got into third cabin that daughter and father upgraded at no charge and no charge for early check-in then we had a problem with golf cart and had to get another one when I went to front desk daughter and father were not there and so they called Theresa GM who is the mother was rude, abrupt, asked why early check-in why upgrade, why not charged and told her we are not here to debate that’s between you and your daughter and husband they made that decision! So when we checked out none of them were around and we checked out with someone else snd demanded that we pay early check-in and pay up-grade from Theresa or would not be welcome back! Theresa needs to be fired!! Did this in front of everyone !! Never come back while she is there!

We were busy outside the park with grand kids’ baseball games but the one day we swam and played at the splash pad and pool, there were certain things I noticed. Several items were broken and needed repair like the squirters, the splashers, etc. There were people there without wrist bands in the pools and at the pad. The last 24 hours we were there the water had no pressure. We had to wait and fill our tank to then use the water to shower and clean up. This was a big inconvenience. When we booked we were not given any senior discount. That was wrong. The other campers were friendly and made the stay worth the stay.

Check in was really great but this is it. The park is so ran down. Fishing was advertised as an option but the fire ants were out of control!!!! All of my grandchildren were bitten while trying to fish. The “fishing hole” has so much growth you cannot cast without your hook being caught up in the weeds/seaweed. The pools were all dirty. You could write an essay in the dirt on the pool tile. The splash area needs resurfacing (safety) and many of the water options do not work. We left a day early. Definitely a little disappointing.

None of the water guns were working at the Waterpark. Water pressure was extremely low a few times. Just needed some maintenence.Loved the concert.We will come back.

Fun place - could be better taken care of. Grass overgrown at dog park, splash pad showing signs of wear, paints at activity center mostly empty or dried up.

Kind of a pricey weekend for not very many things on the waterpark working. Also paid extra for a cabana at the waterpark but no where did it have a reserved sign and people took it when we went back to the camper for a bit. Personally not impressed with the last few times we have been there. Close to home but probably won’t come back unless things change.

We have been staying since before it became Great Escapes. We have watch it grow from an RV park into the RV Resort it is today. This place is an absolute great place to bring the kids. There is a lot of programming for the little ones and plenty to do for the older ones. Great staff that really work their rear ends off. Teresa and her husband are doing a great job. Special shout out and thank you to Jeff the head of maintenance there, that man is a beast! Everytime you turn around he is working on something or cleaning or making sure that that the kids get safely around the park on the hayride. So if you see Jeff tell him thanks for ALL he does around there! THANKS JEFF!

Low water pressure at rv sites, water was low at the splash area and painted plaster was flaking, no trash bags at the splash area trash can. Multiple workers saying they are understaffed, Biscuit mascot not showing up at scheduled times. 4pm check in time to make sure sites are clean when we found trash and dog poop at our site when pulling in.

We had a great time. You guys did a great job

.y experience was not good this year but not due to yall I have been having drastic anxiety issues being unable to socialize but the family had a great time.