Friendly staff, great service . Nice clean atmosphere. Other staff eager to help. I only received one key which was defective. They attempted to charge me $570. for a second one. I was promised a second key by the salesman, get things in writing. When I returned to get a replacement key for the one that didn’t work the service department did 2 recalls.
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
Mrs Virginia has been really good by getting me in
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Virginia at the Beckley facility is excellent to deal with and has exceptional customer service skills! She has our business wherever she would go!Virginia is excellent at customer service and she treats the customer like royalty!
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Everyone was so nice and treated me extremely good
Verified User
•
Dec 29, 2025
2.0/5
2.0/5
Already said why.
Verified User
•
Nov 21, 2025
3.0/5
3.0/5
No comment
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
Don’t have much issues everything went well just wished I could have gotten my payment lower but I am satisfied with everything love my car.Very helpful
Friendly staff, great service . Nice clean atmosphere. Other staff eager to help. I only received one key which was defective. They attempted to charge me $570. for a second one. I was promised a second key by the salesman, get things in writing. When I returned to get a replacement key for the one that didn’t work the service department did 2 recalls.
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
Mrs Virginia has been really good by getting me in
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Virginia at the Beckley facility is excellent to deal with and has exceptional customer service skills! She has our business wherever she would go!Virginia is excellent at customer service and she treats the customer like royalty!
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Everyone was so nice and treated me extremely good
Verified User
•
Dec 29, 2025
2.0/5
2.0/5
Already said why.
Verified User
•
Nov 21, 2025
3.0/5
3.0/5
No comment
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
Don’t have much issues everything went well just wished I could have gotten my payment lower but I am satisfied with everything love my car.Very helpful