Maintenance arrived promptly, attempted to diagnose and fix the problem. The issue (a dishwasher that wasn't draining) appears to be fixed, and we have next steps to follow should the issue persist (let maintenance know so that they can proceed to warranty action). All in all, we are satisfied.
Mustafa
•
Nov 7, 2024
5.0/5
5.0/5
Your support and service is always excellent! Thank you.
Michael
•
Oct 28, 2024
5.0/5
5.0/5
Very pleased!!
John
•
Aug 16, 2024
5.0/5
5.0/5
Had the right tools for the job! Cooperative!
Arthur
•
Jul 6, 2024
4.0/5
4.0/5
Depends Which order you're talking about. We've had four recently. The mold in the vents, and repainting the shower: Both done correctly! We're happy about these ones, thank you for the good work! The lever in the toilet: Well, it's been marked as done but it's still rusted through and the holes are too large to reliably hold the chain, the chain is regularly slipping out. It looks like what was actually done was just hooking the chain back up to it, which worked for about a day and a half before it slipped out again. Would have preferred to be told it wasn't going to be replaced, so we could work out how to precede ourselves. The emergency maintenance (water leak under the floor in the hall): Had to be sent to contractors. Still pending. No communication as to when to expect them. Would prefer to at least have a timeframe. We're intending on talking to the office Monday to find out what the plan is.
Maintenance arrived promptly, attempted to diagnose and fix the problem. The issue (a dishwasher that wasn't draining) appears to be fixed, and we have next steps to follow should the issue persist (let maintenance know so that they can proceed to warranty action). All in all, we are satisfied.
Mustafa
•
Nov 7, 2024
5.0/5
5.0/5
Your support and service is always excellent! Thank you.
Michael
•
Oct 28, 2024
5.0/5
5.0/5
Very pleased!!
John
•
Aug 16, 2024
5.0/5
5.0/5
Had the right tools for the job! Cooperative!
Arthur
•
Jul 6, 2024
4.0/5
4.0/5
Depends Which order you're talking about. We've had four recently. The mold in the vents, and repainting the shower: Both done correctly! We're happy about these ones, thank you for the good work! The lever in the toilet: Well, it's been marked as done but it's still rusted through and the holes are too large to reliably hold the chain, the chain is regularly slipping out. It looks like what was actually done was just hooking the chain back up to it, which worked for about a day and a half before it slipped out again. Would have preferred to be told it wasn't going to be replaced, so we could work out how to precede ourselves. The emergency maintenance (water leak under the floor in the hall): Had to be sent to contractors. Still pending. No communication as to when to expect them. Would prefer to at least have a timeframe. We're intending on talking to the office Monday to find out what the plan is.