Gregory Mitsubishi
4.7/5
4.7 /5
51 Verified Reviews
18850 West Grand Ave, Lake Villa, IL 60046, US
(847) 816-6660
51 Verified Reviews
4.0/5
4.0 /5
Wanted an earlier date. They were unable to get me in.

5.0/5
5.0 /5
It was a great experience overall. Streamlined purchase, they worked with my limited availability and didn't waste too much time. I would definitely purchase another vehicle at Gregory.Straight-forward and simple.I couldn't find window stickers on the Gregory website. There are some details that are hard to confirm without the sticker.

4.0/5
4.0 /5
NoneVery nice staff!

5.0/5
5.0 /5
Just wish I got a car wash after my service, but I went just after it snowed so they weren't operating the car wash.Easy to my an appointment online. Fast, courteous service.

5.0/5
5.0 /5
The service manager was easy to work with and helpful.The communication and service were great!

5.0/5
5.0 /5
Fast, friendly service. Took in my wife’s vehicle for new tires. I felt that hadn’t been balanced enough, brought it back and they handled the issue properly.

5.0/5
5.0 /5
Outstanding vehicles and employees!The vehicles have a more distinct look which is what caught my eye but Juan Esteban really closed the deal. He was ready for me when I arrived and knew everything about the vehicles. Juan is very polite and was the most genuine car sales person I’ve ever met. He did not make me feel rushed or pushed he simply offered a good product enhanced by the other customer services and, as I’ve had questions since the purchase, Juan has made me feel like I can count on him and Gregory. The person that completed the documents was very thorough at explaining the documents and he also made me feel very confident with my purchase and Gregory. It was a really good experience. I had lost the vehicle I loved in a total loss situation and was probably not the most pleasant customer they’ve had but they both were top notch at understanding my feelings and I left there in a very different mindset. I appreciate them so much!

5.0/5
5.0 /5
Friendly service

5.0/5
5.0 /5
None

5.0/5
5.0 /5
Not to close that early on Saturday and offer a.car if your car job is not doneThey are friendly