Guildford Audi
4.9/5
4.9 /5
1,460 Verified Reviews
14-16 Moorfield Rd, Guildford, Guildford, GU1 1RU, GB
01483 547790
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,460 Verified Reviews
5.0/5
5.0 /5
Customer service was excellent

5.0/5
5.0 /5
I recently had the pleasure of working with Dan during my Audi handover, and I couldn't be more impressed. Dan was incredibly knowledgeable, friendly, and professional throughout the entire process. He took the time to explain all the features of my new Audi in detail and answered all my questions with patience and expertise. His dedication to ensuring a smooth and enjoyable handover experience truly stood out. Thanks to Dan, I felt confident and excited driving away in my new car. I highly recommend him to anyone in need of exceptional customer service.

5.0/5
5.0 /5
Naeem gave excellent customer service throughout Great communication

5.0/5
5.0 /5
The service we received from Jidu Ravi from start to finish was second to none. Really informative, quick at all reponses and really made the whole experience a great one.

5.0/5
5.0 /5
Harry went out of his way to help with getting the new car to me after the agreed date fell through. Managing childcare and work restricted the times I was able to get to Guildford so to have it delivered directly to my house was a huge help. Harry was very helpful in ensuring the car was all set up with tech and logins so that I didn't have to figure it all out myself.

5.0/5
5.0 /5
As a repeat customer, my experience is always first class with Dan Deller. Listens to the needs and delivers in the manner of which I am able to understand. Transparent with the whole process and always looks for the right solution for the customer.

5.0/5
5.0 /5
Tend to receive excess number of e mails and text messages from both the local garage and from Glasgow which can be confusing otherwise fine. Everything went according to what I expected. The staff were all very competent and the car was finished early which I was informed about

5.0/5
5.0 /5
Very efficient as always, and confirmed with a call to discuss my needs and requirements and I was able to pick a day that suited my needs As always very good service when dealing with the car and the waiting area has improved since last visit as well

5.0/5
5.0 /5
Impressed with the personal touch, car was so clean and showroom was a great addition. Naeem was very efficient in answering all questions and responding. Very friendly and comfortable to talk too, good job!!

5.0/5
5.0 /5
Everything clearly explained and carried out.