I had booked an appointment to view used A3s and was waiting for 40 minutes to see a car. I saw three dealers the same day, a busy Saturday, and Audi was the slowest and least interested in my business.
Verified User
•
Jan 26, 2026
5.0/5
5.0/5
A very professional meeting in which all information clear and factual re the Audi Q3 .
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
No one from Guildford Audi has contacted me.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
Not able to offer a test drive on an RS3, ended up ordering from a different manufacturer
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
Grant was good well executed communication was good and Grant thoroughly explained all the figures and I was able to test drive an automatic as I am always a manual driver.
Verified User
•
Jan 16, 2026
1.0/5
1.0/5
Lack of communication Lack of respect Held on to our deposit for over a week promising to refund us back! Left out of pocket and no car Never rang us back Never replied to our emails All round terrible experience
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
Easy and quick communication.
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
Dan who helped use go through finances was amazing and also just everyone treated use with respect. We went for a test drive and Dan was just amazing with seeing how it was and also taking his time to talk through everything.
Verified User
•
Dec 20, 2025
3.0/5
3.0/5
Naeem was excellent. Friendly, helpful and professional throughout but he was let down by his manager who could have done more to enhance the offer.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I had booked an appointment to view used A3s and was waiting for 40 minutes to see a car. I saw three dealers the same day, a busy Saturday, and Audi was the slowest and least interested in my business.
Verified User
•
Jan 26, 2026
5.0/5
5.0/5
A very professional meeting in which all information clear and factual re the Audi Q3 .
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
No one from Guildford Audi has contacted me.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
Not able to offer a test drive on an RS3, ended up ordering from a different manufacturer
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
Grant was good well executed communication was good and Grant thoroughly explained all the figures and I was able to test drive an automatic as I am always a manual driver.
Verified User
•
Jan 16, 2026
1.0/5
1.0/5
Lack of communication Lack of respect Held on to our deposit for over a week promising to refund us back! Left out of pocket and no car Never rang us back Never replied to our emails All round terrible experience
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
Easy and quick communication.
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
Dan who helped use go through finances was amazing and also just everyone treated use with respect. We went for a test drive and Dan was just amazing with seeing how it was and also taking his time to talk through everything.
Verified User
•
Dec 20, 2025
3.0/5
3.0/5
Naeem was excellent. Friendly, helpful and professional throughout but he was let down by his manager who could have done more to enhance the offer.