Jess in Customer Service was excellent - kept me fully informed and both the lady who collected my car and the gentleman who returned it were friendly, courteous and punctual. Very pleased overall.
Verified User
•
Oct 31, 2022
4.0/5
4.0/5
The experience was lovely and we felt very cared for. I was slightly concerned when we reviewed the service video when we returned home as we were told in person that the tyres were fine to drive on but the video suggested as they had a 'red' rating that we should be changing them.
Verified User
•
Oct 27, 2022
4.0/5
4.0/5
Questions 4 & 5 of the survey need a third option of ‘not applicable’ as I made an online enquiry as I am some distance away from the dealership. Unfortunately the car I was interested in was sold to another buyer.
Verified User
•
Oct 26, 2022
5.0/5
5.0/5
Just a big thank you to Vas and Mo for everything they were great to deal with and restored my faith in car dealerships following a horrendous experience with bmw dealers in Stansted and Chelmsford. Would highly recommend to others
Verified User
•
Oct 25, 2022
5.0/5
5.0/5
I have excellent service from Dan Deller
Verified User
•
Oct 25, 2022
5.0/5
5.0/5
In the end, I bought a Volkswagen. From Lookers.
Verified User
•
Oct 24, 2022
5.0/5
5.0/5
Both Nick and Alex gave outstanding customer service.Alex went out of his way to sort a new tyre for me to be fitted which wasn’t available in the garage and Nick with courteous and professional service including walking me to my car in the rain!
Verified User
•
Oct 24, 2022
4.0/5
4.0/5
Good information and support from Steve feaver
Verified User
•
Oct 24, 2022
5.0/5
5.0/5
Very helpful and good service
Verified User
•
Oct 24, 2022
Great help we are just loking into options on either the Q3 Etron or A3 EtronDan is a real credit to your team we a have purchased at leased 4 cars from DanPlease give Dan our thanksWe will be in touch soon
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Jess in Customer Service was excellent - kept me fully informed and both the lady who collected my car and the gentleman who returned it were friendly, courteous and punctual. Very pleased overall.
Verified User
•
Oct 31, 2022
4.0/5
4.0/5
The experience was lovely and we felt very cared for. I was slightly concerned when we reviewed the service video when we returned home as we were told in person that the tyres were fine to drive on but the video suggested as they had a 'red' rating that we should be changing them.
Verified User
•
Oct 27, 2022
4.0/5
4.0/5
Questions 4 & 5 of the survey need a third option of ‘not applicable’ as I made an online enquiry as I am some distance away from the dealership. Unfortunately the car I was interested in was sold to another buyer.
Verified User
•
Oct 26, 2022
5.0/5
5.0/5
Just a big thank you to Vas and Mo for everything they were great to deal with and restored my faith in car dealerships following a horrendous experience with bmw dealers in Stansted and Chelmsford. Would highly recommend to others
Verified User
•
Oct 25, 2022
5.0/5
5.0/5
I have excellent service from Dan Deller
Verified User
•
Oct 25, 2022
5.0/5
5.0/5
In the end, I bought a Volkswagen. From Lookers.
Verified User
•
Oct 24, 2022
5.0/5
5.0/5
Both Nick and Alex gave outstanding customer service.Alex went out of his way to sort a new tyre for me to be fitted which wasn’t available in the garage and Nick with courteous and professional service including walking me to my car in the rain!
Verified User
•
Oct 24, 2022
4.0/5
4.0/5
Good information and support from Steve feaver
Verified User
•
Oct 24, 2022
5.0/5
5.0/5
Very helpful and good service
Verified User
•
Oct 24, 2022
Great help we are just loking into options on either the Q3 Etron or A3 EtronDan is a real credit to your team we a have purchased at leased 4 cars from DanPlease give Dan our thanksWe will be in touch soon