I was not sent a pre-booking form prior to the day or confirmation of the booking so it was clear a service and mot had been booked. The service is great but thought I should raise the two above as room for improvement.
Verified User
•
Oct 14, 2022
5.0/5
5.0/5
I will probably revisit the dealer to sort out rattling sound. However, the service from this dealership is fantastic!
Verified User
•
Oct 13, 2022
5.0/5
5.0/5
We were kept informed on build progress and the sales assistant (Bethany Richardson) was helpful at all times.
Verified User
•
Oct 12, 2022
5.0/5
5.0/5
Definitely use Guildford Audi again.
Verified User
•
Oct 10, 2022
5.0/5
5.0/5
Excellent service from friendly and polite staff (Rachel).
Verified User
•
Oct 8, 2022
5.0/5
5.0/5
We have received three "How did we do" surveys, one by text and two by email. Honestly one is enough!
Verified User
•
Oct 7, 2022
4.0/5
4.0/5
Communication should be a 5 start but ok this occasion I will give 4
Verified User
•
Oct 5, 2022
5.0/5
5.0/5
Excellent service and buying process. Lovely car ! Happy ! Thank you to Bradley Harris.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
Staff were very helpful and solicitous.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
Matt Stow was really helpful, had a good knowledge of Audi’s and met all the needs that I had. Bought cars from Audi and Mercedes before but this was by far my best experience.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I was not sent a pre-booking form prior to the day or confirmation of the booking so it was clear a service and mot had been booked. The service is great but thought I should raise the two above as room for improvement.
Verified User
•
Oct 14, 2022
5.0/5
5.0/5
I will probably revisit the dealer to sort out rattling sound. However, the service from this dealership is fantastic!
Verified User
•
Oct 13, 2022
5.0/5
5.0/5
We were kept informed on build progress and the sales assistant (Bethany Richardson) was helpful at all times.
Verified User
•
Oct 12, 2022
5.0/5
5.0/5
Definitely use Guildford Audi again.
Verified User
•
Oct 10, 2022
5.0/5
5.0/5
Excellent service from friendly and polite staff (Rachel).
Verified User
•
Oct 8, 2022
5.0/5
5.0/5
We have received three "How did we do" surveys, one by text and two by email. Honestly one is enough!
Verified User
•
Oct 7, 2022
4.0/5
4.0/5
Communication should be a 5 start but ok this occasion I will give 4
Verified User
•
Oct 5, 2022
5.0/5
5.0/5
Excellent service and buying process. Lovely car ! Happy ! Thank you to Bradley Harris.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
Staff were very helpful and solicitous.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
Matt Stow was really helpful, had a good knowledge of Audi’s and met all the needs that I had. Bought cars from Audi and Mercedes before but this was by far my best experience.