Got text saying vehicle would be collected between 830 and 11 - driver arrived at 8am while I was still getting ready. She said the text messages were showing old data. Car was not returned same day, and in fact came back late afternoon on the following day, despite the fact that no additional work was required compared to what had been booked.
Verified User
•
Sep 7, 2022
5.0/5
5.0/5
Lovely staff & service as always
Verified User
•
Sep 6, 2022
5.0/5
5.0/5
Great staff all round but our Sales lady Jidu was second to none….Audi Guildford should be very pleased that she is on their team…In addition Mo the sales Manager was excellent could not ask for more
Verified User
•
Sep 6, 2022
5.0/5
5.0/5
I dealt with Mathew stow he was very professional and helpful ,there was good communication ,meaning everything went through smoothly and no problems ,I would deal with Guildford Audi again and this is because of Mathew ,he’s a great asset to the dealership
Verified User
•
Sep 6, 2022
5.0/5
5.0/5
I bought the car from Ellis and he was extremely helpful and got back to me quickly.
Verified User
•
Sep 5, 2022
5.0/5
5.0/5
I came in today to discuss repairs to my current vehicle, so everything is all looking hopeful.
Verified User
•
Aug 31, 2022
5.0/5
5.0/5
for me the experience is made by your salesman as this is the 3rd car we have brought from him
Verified User
•
Aug 31, 2022
5.0/5
5.0/5
Ellis was very helpful and we are happy with both the cars.
Verified User
•
Aug 30, 2022
5.0/5
5.0/5
I had a call from Guildford Audi and booked in the service. Later I had another call because the computer system had prompted it and at time of service I received emails asking me to book in again online. The tech is not in sync. The colleagues were more accurate than the system.
Verified User
•
Aug 30, 2022
5.0/5
5.0/5
I would definitely recommend Nick and Rachel from audi guildford service department.They always do their best to make their customers satisfied.Very professional and customer focused.I am very glad that I have been able to collaborate with them.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Got text saying vehicle would be collected between 830 and 11 - driver arrived at 8am while I was still getting ready. She said the text messages were showing old data. Car was not returned same day, and in fact came back late afternoon on the following day, despite the fact that no additional work was required compared to what had been booked.
Verified User
•
Sep 7, 2022
5.0/5
5.0/5
Lovely staff & service as always
Verified User
•
Sep 6, 2022
5.0/5
5.0/5
Great staff all round but our Sales lady Jidu was second to none….Audi Guildford should be very pleased that she is on their team…In addition Mo the sales Manager was excellent could not ask for more
Verified User
•
Sep 6, 2022
5.0/5
5.0/5
I dealt with Mathew stow he was very professional and helpful ,there was good communication ,meaning everything went through smoothly and no problems ,I would deal with Guildford Audi again and this is because of Mathew ,he’s a great asset to the dealership
Verified User
•
Sep 6, 2022
5.0/5
5.0/5
I bought the car from Ellis and he was extremely helpful and got back to me quickly.
Verified User
•
Sep 5, 2022
5.0/5
5.0/5
I came in today to discuss repairs to my current vehicle, so everything is all looking hopeful.
Verified User
•
Aug 31, 2022
5.0/5
5.0/5
for me the experience is made by your salesman as this is the 3rd car we have brought from him
Verified User
•
Aug 31, 2022
5.0/5
5.0/5
Ellis was very helpful and we are happy with both the cars.
Verified User
•
Aug 30, 2022
5.0/5
5.0/5
I had a call from Guildford Audi and booked in the service. Later I had another call because the computer system had prompted it and at time of service I received emails asking me to book in again online. The tech is not in sync. The colleagues were more accurate than the system.
Verified User
•
Aug 30, 2022
5.0/5
5.0/5
I would definitely recommend Nick and Rachel from audi guildford service department.They always do their best to make their customers satisfied.Very professional and customer focused.I am very glad that I have been able to collaborate with them.