Unsure as to why I was only offered a new cam belt this year instead of in 2020 when the car was 5 years old, as recommended by service schedule.Would also like my service record to include service done in 2020 as this has been omitted in 2021 and 2022. Grateful if someone could look into this.
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Staff were really helpful.
Verified User
•
Aug 19, 2022
5.0/5
5.0/5
Jess very professional and knowledgeable. Easy to do business with which is what I want and nice to speak with people direct.
Verified User
•
Aug 16, 2022
5.0/5
5.0/5
No comments quite happy with Audi customer care
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Ellis Coppellotti has been very proactive and helpful at Guildford Audi throughout the purchase of my A7
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Rob is always a joy to deal with, every time I come to Guildford Audi the customer service is out of this world. I live near Portsmouth and when people say why don’t I visit a more local branch, I tell them I’ll never visit another branch as Guildford Audi have the passion and customer service that’s key!
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
I bought the vehicle through the website , I am based in Hamilton ,Scotland however this was not an issue for the team at Guildford . I dealt with Dan Deller the guys was outstanding , on the back of this my partner also bought a car through Dan that was delivered today , can’t recommend enough
Verified User
•
Aug 12, 2022
5.0/5
5.0/5
Matt Stow was very welcoming, helpful, knowledgable & friendly.
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
I just would like to thank Bradley Harris for giving me a smooth and stress-free customer experience from the very beginning up to the day I collected my new car. He was accommodating and he patiently answered all my queries about purchasing a brand new car. Brad is easy to talk to, knowledgeable, knows how to reassure his client, and is committed to customer satisfaction. Well done, Guildford Audi.
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
Julian, was very helpful and I believe went out of his way to help me switch plates in timely manner.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Unsure as to why I was only offered a new cam belt this year instead of in 2020 when the car was 5 years old, as recommended by service schedule.Would also like my service record to include service done in 2020 as this has been omitted in 2021 and 2022. Grateful if someone could look into this.
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Staff were really helpful.
Verified User
•
Aug 19, 2022
5.0/5
5.0/5
Jess very professional and knowledgeable. Easy to do business with which is what I want and nice to speak with people direct.
Verified User
•
Aug 16, 2022
5.0/5
5.0/5
No comments quite happy with Audi customer care
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Ellis Coppellotti has been very proactive and helpful at Guildford Audi throughout the purchase of my A7
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Rob is always a joy to deal with, every time I come to Guildford Audi the customer service is out of this world. I live near Portsmouth and when people say why don’t I visit a more local branch, I tell them I’ll never visit another branch as Guildford Audi have the passion and customer service that’s key!
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
I bought the vehicle through the website , I am based in Hamilton ,Scotland however this was not an issue for the team at Guildford . I dealt with Dan Deller the guys was outstanding , on the back of this my partner also bought a car through Dan that was delivered today , can’t recommend enough
Verified User
•
Aug 12, 2022
5.0/5
5.0/5
Matt Stow was very welcoming, helpful, knowledgable & friendly.
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
I just would like to thank Bradley Harris for giving me a smooth and stress-free customer experience from the very beginning up to the day I collected my new car. He was accommodating and he patiently answered all my queries about purchasing a brand new car. Brad is easy to talk to, knowledgeable, knows how to reassure his client, and is committed to customer satisfaction. Well done, Guildford Audi.
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
Julian, was very helpful and I believe went out of his way to help me switch plates in timely manner.