I had a very good experience with the purchase of my vehicle and with David Taylor throughout. I was kept informed of the progress of delivery. The only negative comment I have to make is the issue I had with verification of my identity using the Scrive system. It failed twice and I had to attend the dealership to ‘ wet sign ‘ documents. I am happy to recommend you to friends or family wishing to purchase an Audi. Thank you.
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Very positive experience with Stephen Feaver in Sales team. He was knowledgeable and if he didn’t know anything would seek answer and respond in timely manner. He wasn’t too pushy and knew when to ‘back off’ to allow us time to think! Credit to the team..
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Matt our salesman was absolutely brilliant! We’d definitely buy from him again. We’re so happy with our new car!!!
Verified User
•
Jul 5, 2022
4.0/5
4.0/5
Picking up and dropping back was perfect, no problem whatsoever. However i have received nothing concerning what the problem was and what needed to be done. The problem seems to have gone, but it would be nice to receive some info about it.
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
From start to finish, Connor and the team were fantastic. Providing the right amount of customer care vs selling. Made the experience pleasurable and relaxed.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Tony Bennett was extremely helpful throughout the whole buying process as we live in Cheshire he made the experience very easy and communication with us was outstanding I would buy from Audi Guildford again solely based on the quality of the car and Tony’s excellent customer service
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Rob in the Service department kept in touch throughout, excellent.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Matthew Stow was very efficient and extremely knowledgeable and helpful, a major asset to your company. The sale was completed without fuss and with extreme efficiency.
Verified User
•
Jul 4, 2022
4.0/5
4.0/5
I was not kept informed about when the car would be ready, and had to call twice to find out.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Jess at guildford Audi was very helpful, very polite & a pleasure to deal with.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I had a very good experience with the purchase of my vehicle and with David Taylor throughout. I was kept informed of the progress of delivery. The only negative comment I have to make is the issue I had with verification of my identity using the Scrive system. It failed twice and I had to attend the dealership to ‘ wet sign ‘ documents. I am happy to recommend you to friends or family wishing to purchase an Audi. Thank you.
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Very positive experience with Stephen Feaver in Sales team. He was knowledgeable and if he didn’t know anything would seek answer and respond in timely manner. He wasn’t too pushy and knew when to ‘back off’ to allow us time to think! Credit to the team..
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Matt our salesman was absolutely brilliant! We’d definitely buy from him again. We’re so happy with our new car!!!
Verified User
•
Jul 5, 2022
4.0/5
4.0/5
Picking up and dropping back was perfect, no problem whatsoever. However i have received nothing concerning what the problem was and what needed to be done. The problem seems to have gone, but it would be nice to receive some info about it.
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
From start to finish, Connor and the team were fantastic. Providing the right amount of customer care vs selling. Made the experience pleasurable and relaxed.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Tony Bennett was extremely helpful throughout the whole buying process as we live in Cheshire he made the experience very easy and communication with us was outstanding I would buy from Audi Guildford again solely based on the quality of the car and Tony’s excellent customer service
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Rob in the Service department kept in touch throughout, excellent.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Matthew Stow was very efficient and extremely knowledgeable and helpful, a major asset to your company. The sale was completed without fuss and with extreme efficiency.
Verified User
•
Jul 4, 2022
4.0/5
4.0/5
I was not kept informed about when the car would be ready, and had to call twice to find out.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Jess at guildford Audi was very helpful, very polite & a pleasure to deal with.