Julian was an absolute gentleman, he assisted me right the way through the process of my purchase. Answered all my queries with very high professionalism. Julian deserved a big reward!!!
Verified User
•
Jul 10, 2022
5.0/5
5.0/5
Dan was so helpful from the very start. He has acted with so much professionalism and gone extra mile with the service he provided.
Verified User
•
Jul 9, 2022
5.0/5
5.0/5
Julian is being very helpful and still trying to source a car for me. He has provided excellent customer service.
Verified User
•
Jul 8, 2022
5.0/5
5.0/5
I was overwhelmed with the service and prompt communication, the experience was above and beyond expectations. I had previously had bought a 60k Land Rover and frankly found the customer service appalling so this was a breath of fresh air for me , so glad I changed to the Audi brand . Dan the sales person 100% well done.
Verified User
•
Jul 8, 2022
4.0/5
4.0/5
I asked for a follow up call from the Sales team to know how much we could expect as a part exchange for our vehicle if we were to buy a similar, but newer model now (1-2 years old max). We did not receive a follow up call however and I am still waiting. This call will enable us to decide whether to go ahead with some of the recommended repairs.
Verified User
•
Jul 7, 2022
5.0/5
5.0/5
The purchase of the car was over the internet did not visit dealership the salesman david turner did his utmost to highlight any points on my video presentation and i was very pleased with the car on delivery it was nice to see it being delivered on a covered transporterI received a follow up call to make sure all was ok overall very pleased with how my purchase was handled and how the car was presentedThanks to david wished we could have met nothing takes the place of a good handshakeMany thanksStephen palmer
Verified User
•
Jul 6, 2022
5.0/5
5.0/5
I had a very good experience with the purchase of my vehicle and with David Taylor throughout. I was kept informed of the progress of delivery. The only negative comment I have to make is the issue I had with verification of my identity using the Scrive system. It failed twice and I had to attend the dealership to ‘ wet sign ‘ documents. I am happy to recommend you to friends or family wishing to purchase an Audi. Thank you.
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Very positive experience with Stephen Feaver in Sales team. He was knowledgeable and if he didn’t know anything would seek answer and respond in timely manner. He wasn’t too pushy and knew when to ‘back off’ to allow us time to think! Credit to the team..
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Matt our salesman was absolutely brilliant! We’d definitely buy from him again. We’re so happy with our new car!!!
Verified User
•
Jul 5, 2022
4.0/5
4.0/5
Picking up and dropping back was perfect, no problem whatsoever. However i have received nothing concerning what the problem was and what needed to be done. The problem seems to have gone, but it would be nice to receive some info about it.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Julian was an absolute gentleman, he assisted me right the way through the process of my purchase. Answered all my queries with very high professionalism. Julian deserved a big reward!!!
Verified User
•
Jul 10, 2022
5.0/5
5.0/5
Dan was so helpful from the very start. He has acted with so much professionalism and gone extra mile with the service he provided.
Verified User
•
Jul 9, 2022
5.0/5
5.0/5
Julian is being very helpful and still trying to source a car for me. He has provided excellent customer service.
Verified User
•
Jul 8, 2022
5.0/5
5.0/5
I was overwhelmed with the service and prompt communication, the experience was above and beyond expectations. I had previously had bought a 60k Land Rover and frankly found the customer service appalling so this was a breath of fresh air for me , so glad I changed to the Audi brand . Dan the sales person 100% well done.
Verified User
•
Jul 8, 2022
4.0/5
4.0/5
I asked for a follow up call from the Sales team to know how much we could expect as a part exchange for our vehicle if we were to buy a similar, but newer model now (1-2 years old max). We did not receive a follow up call however and I am still waiting. This call will enable us to decide whether to go ahead with some of the recommended repairs.
Verified User
•
Jul 7, 2022
5.0/5
5.0/5
The purchase of the car was over the internet did not visit dealership the salesman david turner did his utmost to highlight any points on my video presentation and i was very pleased with the car on delivery it was nice to see it being delivered on a covered transporterI received a follow up call to make sure all was ok overall very pleased with how my purchase was handled and how the car was presentedThanks to david wished we could have met nothing takes the place of a good handshakeMany thanksStephen palmer
Verified User
•
Jul 6, 2022
5.0/5
5.0/5
I had a very good experience with the purchase of my vehicle and with David Taylor throughout. I was kept informed of the progress of delivery. The only negative comment I have to make is the issue I had with verification of my identity using the Scrive system. It failed twice and I had to attend the dealership to ‘ wet sign ‘ documents. I am happy to recommend you to friends or family wishing to purchase an Audi. Thank you.
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Very positive experience with Stephen Feaver in Sales team. He was knowledgeable and if he didn’t know anything would seek answer and respond in timely manner. He wasn’t too pushy and knew when to ‘back off’ to allow us time to think! Credit to the team..
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Matt our salesman was absolutely brilliant! We’d definitely buy from him again. We’re so happy with our new car!!!
Verified User
•
Jul 5, 2022
4.0/5
4.0/5
Picking up and dropping back was perfect, no problem whatsoever. However i have received nothing concerning what the problem was and what needed to be done. The problem seems to have gone, but it would be nice to receive some info about it.