From start to finish, Connor and the team were fantastic. Providing the right amount of customer care vs selling. Made the experience pleasurable and relaxed.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Tony Bennett was extremely helpful throughout the whole buying process as we live in Cheshire he made the experience very easy and communication with us was outstanding I would buy from Audi Guildford again solely based on the quality of the car and Tony’s excellent customer service
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Rob in the Service department kept in touch throughout, excellent.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Matthew Stow was very efficient and extremely knowledgeable and helpful, a major asset to your company. The sale was completed without fuss and with extreme efficiency.
Verified User
•
Jul 4, 2022
4.0/5
4.0/5
I was not kept informed about when the car would be ready, and had to call twice to find out.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Jess at guildford Audi was very helpful, very polite & a pleasure to deal with.
Verified User
•
Jun 30, 2022
4.0/5
4.0/5
I have marked down the overall rating because the dealership left a transit block in the suspension which marred the pleasure of the new car until it was attended to
Verified User
•
Jun 29, 2022
5.0/5
5.0/5
Julian Wood was brilliant, we were very happy with the service he provided. His knowledge about the vehicle we were buying was extensive, he was very helpful and answered all of our questions. He was very friendly and pleasant to talk to, nothing was too much trouble. A fantastic service.Thank you Julian.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Dan our salesperson provided excellent advice, service and support. Very helpful in explaining how the MMI functioned.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Ellis was superb. Really excellent to trade my car in and buy my S3. He was polite, friendly, no hard sell or trying to twist my arm up my back for other products. I was impressed with him from the start. Thanks very much.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
From start to finish, Connor and the team were fantastic. Providing the right amount of customer care vs selling. Made the experience pleasurable and relaxed.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Tony Bennett was extremely helpful throughout the whole buying process as we live in Cheshire he made the experience very easy and communication with us was outstanding I would buy from Audi Guildford again solely based on the quality of the car and Tony’s excellent customer service
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Rob in the Service department kept in touch throughout, excellent.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Matthew Stow was very efficient and extremely knowledgeable and helpful, a major asset to your company. The sale was completed without fuss and with extreme efficiency.
Verified User
•
Jul 4, 2022
4.0/5
4.0/5
I was not kept informed about when the car would be ready, and had to call twice to find out.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Jess at guildford Audi was very helpful, very polite & a pleasure to deal with.
Verified User
•
Jun 30, 2022
4.0/5
4.0/5
I have marked down the overall rating because the dealership left a transit block in the suspension which marred the pleasure of the new car until it was attended to
Verified User
•
Jun 29, 2022
5.0/5
5.0/5
Julian Wood was brilliant, we were very happy with the service he provided. His knowledge about the vehicle we were buying was extensive, he was very helpful and answered all of our questions. He was very friendly and pleasant to talk to, nothing was too much trouble. A fantastic service.Thank you Julian.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Dan our salesperson provided excellent advice, service and support. Very helpful in explaining how the MMI functioned.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Ellis was superb. Really excellent to trade my car in and buy my S3. He was polite, friendly, no hard sell or trying to twist my arm up my back for other products. I was impressed with him from the start. Thanks very much.