Bethany was very professional and made the sale pain free. She also gave our little son a Audi bear which he loves.

Prompt professional service

Thank you to Jidu who was very helpful and knowledgeable at every step from test drive to car purchase. We will be recommending Lookers to family and friends because of this positive experience.

The overall experience was excellent. As always the staff were very professional and helpful. Such customer care is rare these days so thank you!

The car has a small dent in the passenger door but this wasn’t pointed out to me and I didn’t know it was there

Your driver was smart and friendly wearing their uniform fleece.

Had issues with the valeting, as something appeared to have leaked, making our belongings wet and causing a horrendous smell over the coming fortnight. The dealership (Jidu) were happy to help however and dealt with it quickly. Apart from this, we’re really happy with the car :)

I have been buying my cars from Mo and Ellis since they were at Crawley and moved with them to Guildford. I have always been extremely satisfied with the customer service that they both provide and how well I’ve always been looked after. I had a bit of a wait for my latest purchase, however, Ellis was excellent in keeping me informed and always available at the end of a call or email. I have recommended Guildford Audi, in particular Mo and Ellis, to two members of my family (one lives in Bedfordshire and the other in Kent) and they are now both customers here too. I would ALWAYS recommend both Mo Ellis to any friends or family looking for a new car. They are a credit to Audi and I can’t thank them both enough. A very happy customer 😀.

Disappointed re lack of collect service and inability to stay at dealership while work was being carried out

The form said my car had been washed and vacuumed F O C which was NOT done