Rachel and Jess are brilliant, can’t speak highly enough of them. They are pretty much the reason we are still Guildford Audi customers. (And David Taylor… who is a legend!!)

Just in for a standard oil change which was done under my existing service plan..Can in at 7:30 and was out at 9:00 - car was cleaned and ready to go in that time - great service..

Alex was very helpful from start to finish, explaining everything that was going on with my vehicle throughout the service. 10/10

Initially I enquired about a new vehicle already in the knowledge that Audi vehicles are still in terribly shot supply so I drifted off and discussed a nearly new vehicle the vehicles is an Audi TTS was around 3 or 4 months old and once Paul Harrup got involved with my enquiry he eventually dug into the history of the vehicle so being more than one owner in such a short time it compleatly put me off buying it ,first a retail customer then an auction house and then a further retail customer now up for sale at your Teeside branch .I don't think I'm being unreasonable rejecting a vehicle with such a checkered history ,I'm fully aware that I'm quite nervous of trying to purchase a new small zoomy car but it's such a lot of money I really don't want to buy a mistake vehicle and regret it , I have looked at the possibility of an Audi S3 but I really favour the Vorsprung model due to the fact it has Matrix headlights .Paul Harrup spent quite some time trying to help me source the correct vehicle and I was very greatful for his professional input,he did offer me a new S3 but I found it to be in a very awkward colour I'm aware it's a rare colour but not for me ,however I still haven't found a new car as yet but to be honest it's now taken a back seat in my mind as I feel it was getting far too difficult to bother with ,the car will be a treat and not a have to have ,kind regards Ian McLaren

Dan was very kind and helpful. He found cars in Basingstoke and sent us to them. He called the next day to keep up.

Coffee is great

Bethany was very professional and made the sale pain free. She also gave our little son a Audi bear which he loves.

Prompt professional service

Thank you to Jidu who was very helpful and knowledgeable at every step from test drive to car purchase. We will be recommending Lookers to family and friends because of this positive experience.

The overall experience was excellent. As always the staff were very professional and helpful. Such customer care is rare these days so thank you!