I was very impressed by the way in which my inquiry was handled from first to last. There was no annoying overt pressure but sales focus was maintained at all time. This was in contrast to my experience at Mercedes, Jaguar and BMW all of which I've previously owned.
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Most importantly, this is an ongoing relationship of more than 10 years, during which time I have had no reason to consider taking my business elsewhere. It has always been positive and I expect that to continue.
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Nick who was managing my service visit was excellent. He really went the extra mile and deserves ten out of ten for customer service!
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
I had great difficulty in entering details into the Audi App which accepted my email address but not password or the vehicle code which was entered 10 times and is now void.Have explained to Bethany and will have to come to Guildford for assistance.
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Connor Fox was superb throughout the process. It was really appreciated that he was just as attentive and helpful in the days after the sale as he was before.I'll definitely be back!
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Excellent customer skills and always recommend Guildford Audi !
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
I have bought 4 cars with Audi/Lookers Guildford and wouldn't go anywhere else. Always helpful and keep the communication open throughout the purchase. Love the new car suits all my needs.
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
The entire experience was very smooth and David Taylor was excellent. He continually kept me updated with the completion date of my new car.
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
My visit was purely for software update. I have been waiting the whole year to sort out problem with the SOS and MMI system reinstalling a few time during every journey. The previous updates never worked.Now on this visit these have been completed as promised and I can finally enjoy driving my car.Thank you so much
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
More than happy to come back to Guildford Audi and to also recommend family and friends. Seamless process from start to finish.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I was very impressed by the way in which my inquiry was handled from first to last. There was no annoying overt pressure but sales focus was maintained at all time. This was in contrast to my experience at Mercedes, Jaguar and BMW all of which I've previously owned.
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Most importantly, this is an ongoing relationship of more than 10 years, during which time I have had no reason to consider taking my business elsewhere. It has always been positive and I expect that to continue.
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Nick who was managing my service visit was excellent. He really went the extra mile and deserves ten out of ten for customer service!
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
I had great difficulty in entering details into the Audi App which accepted my email address but not password or the vehicle code which was entered 10 times and is now void.Have explained to Bethany and will have to come to Guildford for assistance.
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Connor Fox was superb throughout the process. It was really appreciated that he was just as attentive and helpful in the days after the sale as he was before.I'll definitely be back!
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Excellent customer skills and always recommend Guildford Audi !
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
I have bought 4 cars with Audi/Lookers Guildford and wouldn't go anywhere else. Always helpful and keep the communication open throughout the purchase. Love the new car suits all my needs.
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
The entire experience was very smooth and David Taylor was excellent. He continually kept me updated with the completion date of my new car.
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
My visit was purely for software update. I have been waiting the whole year to sort out problem with the SOS and MMI system reinstalling a few time during every journey. The previous updates never worked.Now on this visit these have been completed as promised and I can finally enjoy driving my car.Thank you so much
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
More than happy to come back to Guildford Audi and to also recommend family and friends. Seamless process from start to finish.