Stephen Feaver was excellentI asked him to keep us informed of any vehicles which come into upbringing network and he followed through twice over the following month. My expectations were low based on prior experience at main dealers but he surpassed them by a mile. He was great
Verified User
•
Apr 14, 2022
5.0/5
5.0/5
I will continue to look at the website. Should a suitable vehicle come up I will then make contact.
Verified User
•
Apr 13, 2022
5.0/5
5.0/5
Ellis was amazing and went above and beyond for us when we were buying our Q3. I wouldn’t hesitate recommending him to anyone else. We upgraded from an A3 and won’t buy another brand of car due to the customer service from Audi!
Verified User
•
Apr 13, 2022
5.0/5
5.0/5
Your sales staff Bethany and David were excellent and made my purchase very easy.
Verified User
•
Apr 12, 2022
5.0/5
5.0/5
I did not receive any updates, or video for the servicing. There were no phone calls or updates
Verified User
•
Apr 12, 2022
5.0/5
5.0/5
As usual prompt & courteous attention from all staff both receptionist & service advisor.My loan car was ready to drive away for the day as well.
Verified User
•
Apr 12, 2022
5.0/5
5.0/5
I was very impressed by the way in which my inquiry was handled from first to last. There was no annoying overt pressure but sales focus was maintained at all time. This was in contrast to my experience at Mercedes, Jaguar and BMW all of which I've previously owned.
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Most importantly, this is an ongoing relationship of more than 10 years, during which time I have had no reason to consider taking my business elsewhere. It has always been positive and I expect that to continue.
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Nick who was managing my service visit was excellent. He really went the extra mile and deserves ten out of ten for customer service!
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
I had great difficulty in entering details into the Audi App which accepted my email address but not password or the vehicle code which was entered 10 times and is now void.Have explained to Bethany and will have to come to Guildford for assistance.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Stephen Feaver was excellentI asked him to keep us informed of any vehicles which come into upbringing network and he followed through twice over the following month. My expectations were low based on prior experience at main dealers but he surpassed them by a mile. He was great
Verified User
•
Apr 14, 2022
5.0/5
5.0/5
I will continue to look at the website. Should a suitable vehicle come up I will then make contact.
Verified User
•
Apr 13, 2022
5.0/5
5.0/5
Ellis was amazing and went above and beyond for us when we were buying our Q3. I wouldn’t hesitate recommending him to anyone else. We upgraded from an A3 and won’t buy another brand of car due to the customer service from Audi!
Verified User
•
Apr 13, 2022
5.0/5
5.0/5
Your sales staff Bethany and David were excellent and made my purchase very easy.
Verified User
•
Apr 12, 2022
5.0/5
5.0/5
I did not receive any updates, or video for the servicing. There were no phone calls or updates
Verified User
•
Apr 12, 2022
5.0/5
5.0/5
As usual prompt & courteous attention from all staff both receptionist & service advisor.My loan car was ready to drive away for the day as well.
Verified User
•
Apr 12, 2022
5.0/5
5.0/5
I was very impressed by the way in which my inquiry was handled from first to last. There was no annoying overt pressure but sales focus was maintained at all time. This was in contrast to my experience at Mercedes, Jaguar and BMW all of which I've previously owned.
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Most importantly, this is an ongoing relationship of more than 10 years, during which time I have had no reason to consider taking my business elsewhere. It has always been positive and I expect that to continue.
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
Nick who was managing my service visit was excellent. He really went the extra mile and deserves ten out of ten for customer service!
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
I had great difficulty in entering details into the Audi App which accepted my email address but not password or the vehicle code which was entered 10 times and is now void.Have explained to Bethany and will have to come to Guildford for assistance.