I dropped off my car at 8.30am and it wasn't looked at until 3pm, ready at 5pm, I don't really understand why the delay fro when I dropped it off
Verified User
•
Mar 24, 2022
5.0/5
5.0/5
Based on the delivery times we will be back in touch in June.
Verified User
•
Mar 24, 2022
5.0/5
5.0/5
Alex and Mo provided a great service as always, extremely friendly team over at Guildford Audi
Verified User
•
Mar 22, 2022
5.0/5
5.0/5
Matthew Stow was brilliant from start and throughout. Easy to get hold of and always ready to help whenever I emailed and called. Would recommend and will definitely use again!
Verified User
•
Mar 21, 2022
4.0/5
4.0/5
Ensure that any vehicle prior to handover has been reviewed with a member of managementIssues with how the vehicle had been valeted should have meant that it was looked at again before the customer saw the carThis was a £64000 purchase and had David Taylor not responded in the right way I would not have accepted the car and called the deal off
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Excellent service and five stars overall. Couldn’t fault the service and expertise. Connor is very knowledgeable, approachable and made me feel welcome.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Alex was top notch on form as usual. He take the customer experience to the next level whenever I deal with him.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
very pleased with dan ,came over very well and guided me through the whole process.excellent service.since buying have noticed few scratches to paint work and window screen but car was arranged to be picked up today and hopefully these will be sorted,as long as this is so ,very pleased and would recommend guildford audi.
Verified User
•
Mar 18, 2022
5.0/5
5.0/5
Staff made the exercise pleasant and not a chore. well done.
Verified User
•
Mar 18, 2022
4.0/5
4.0/5
Responses are slower for aftersales support, with a few chases necessary for a satisfactory outcome.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I dropped off my car at 8.30am and it wasn't looked at until 3pm, ready at 5pm, I don't really understand why the delay fro when I dropped it off
Verified User
•
Mar 24, 2022
5.0/5
5.0/5
Based on the delivery times we will be back in touch in June.
Verified User
•
Mar 24, 2022
5.0/5
5.0/5
Alex and Mo provided a great service as always, extremely friendly team over at Guildford Audi
Verified User
•
Mar 22, 2022
5.0/5
5.0/5
Matthew Stow was brilliant from start and throughout. Easy to get hold of and always ready to help whenever I emailed and called. Would recommend and will definitely use again!
Verified User
•
Mar 21, 2022
4.0/5
4.0/5
Ensure that any vehicle prior to handover has been reviewed with a member of managementIssues with how the vehicle had been valeted should have meant that it was looked at again before the customer saw the carThis was a £64000 purchase and had David Taylor not responded in the right way I would not have accepted the car and called the deal off
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Excellent service and five stars overall. Couldn’t fault the service and expertise. Connor is very knowledgeable, approachable and made me feel welcome.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Alex was top notch on form as usual. He take the customer experience to the next level whenever I deal with him.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
very pleased with dan ,came over very well and guided me through the whole process.excellent service.since buying have noticed few scratches to paint work and window screen but car was arranged to be picked up today and hopefully these will be sorted,as long as this is so ,very pleased and would recommend guildford audi.
Verified User
•
Mar 18, 2022
5.0/5
5.0/5
Staff made the exercise pleasant and not a chore. well done.
Verified User
•
Mar 18, 2022
4.0/5
4.0/5
Responses are slower for aftersales support, with a few chases necessary for a satisfactory outcome.