Ensure that any vehicle prior to handover has been reviewed with a member of managementIssues with how the vehicle had been valeted should have meant that it was looked at again before the customer saw the carThis was a £64000 purchase and had David Taylor not responded in the right way I would not have accepted the car and called the deal off
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Excellent service and five stars overall. Couldn’t fault the service and expertise. Connor is very knowledgeable, approachable and made me feel welcome.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Alex was top notch on form as usual. He take the customer experience to the next level whenever I deal with him.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
very pleased with dan ,came over very well and guided me through the whole process.excellent service.since buying have noticed few scratches to paint work and window screen but car was arranged to be picked up today and hopefully these will be sorted,as long as this is so ,very pleased and would recommend guildford audi.
Verified User
•
Mar 18, 2022
5.0/5
5.0/5
Staff made the exercise pleasant and not a chore. well done.
Verified User
•
Mar 18, 2022
4.0/5
4.0/5
Responses are slower for aftersales support, with a few chases necessary for a satisfactory outcome.
Verified User
•
Mar 17, 2022
5.0/5
5.0/5
All the staff were very friendly and helpful
Verified User
•
Mar 16, 2022
5.0/5
5.0/5
We were so pleased with the service when buying my wife’s car that we went back to this dealership for my next vehicle. Excellent service from enquiry to purchase and excellent aftercare and follow up
Verified User
•
Mar 16, 2022
Matt Stowe was excellent as usual
Verified User
•
Mar 16, 2022
5.0/5
5.0/5
A professional, friendly and efficient service from start to finish
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Ensure that any vehicle prior to handover has been reviewed with a member of managementIssues with how the vehicle had been valeted should have meant that it was looked at again before the customer saw the carThis was a £64000 purchase and had David Taylor not responded in the right way I would not have accepted the car and called the deal off
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Excellent service and five stars overall. Couldn’t fault the service and expertise. Connor is very knowledgeable, approachable and made me feel welcome.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Alex was top notch on form as usual. He take the customer experience to the next level whenever I deal with him.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
very pleased with dan ,came over very well and guided me through the whole process.excellent service.since buying have noticed few scratches to paint work and window screen but car was arranged to be picked up today and hopefully these will be sorted,as long as this is so ,very pleased and would recommend guildford audi.
Verified User
•
Mar 18, 2022
5.0/5
5.0/5
Staff made the exercise pleasant and not a chore. well done.
Verified User
•
Mar 18, 2022
4.0/5
4.0/5
Responses are slower for aftersales support, with a few chases necessary for a satisfactory outcome.
Verified User
•
Mar 17, 2022
5.0/5
5.0/5
All the staff were very friendly and helpful
Verified User
•
Mar 16, 2022
5.0/5
5.0/5
We were so pleased with the service when buying my wife’s car that we went back to this dealership for my next vehicle. Excellent service from enquiry to purchase and excellent aftercare and follow up
Verified User
•
Mar 16, 2022
Matt Stowe was excellent as usual
Verified User
•
Mar 16, 2022
5.0/5
5.0/5
A professional, friendly and efficient service from start to finish