Guildford Audi
4.6/5
4.6 /5
1,403 Verified Reviews
14-16 Moorfield Rd, Slyfield Industrial Estate, Guildford, Guildford, GU1 1RU, GB
01483 547700
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,403 Verified Reviews
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5.0/5
5.0 /5
I dealt with Beth, she’s been amazing, very informative but without applying the pressure you sometimes get. Made me feel very comfortable, has even helped since purchase with some controls questions!
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5.0/5
5.0 /5
Door handle trim had gone missing but Kirsty was extremely helpful in arranging for a replacement to be prepped and sent out to me free of charge.
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5.0/5
5.0 /5
Absolutely brilliant, 100% would recommend and use again.
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5.0/5
5.0 /5
I have always found Lookers Guildford easy to deal with & most accommodating.
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5.0/5
5.0 /5
All went smooth, a simple sale for Lookers, demo car, no PX, no Finance but very smooth my end.
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4.0/5
4.0 /5
Good communication
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5.0/5
5.0 /5
Julian was super helpful and I would have happily bought a car from yourselves if I could have found the right one.Would happily consider the garage for any future purchase.ThanksJo
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5.0/5
5.0 /5
My consultant Jidu was a pleasure to deal with. Very professional and provided excellent customer service. She stepped in when the person I had an appointment with wasn't available. Thanks Jidu. Unfortunately I have decided on a different car so will not be pursuing. Regards
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5.0/5
5.0 /5
Bradley Harris was amazing sale execs. Very polite and honest in his approach. I think he is a big asset for your company
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5.0/5
5.0 /5
I have rated 5 above because Rachael Adams in the service team is focussed on customer satisfaction rather than the Lookers corporate view of wanting people to go through the centralised booking process. Also I am disapppinted at the chipping away of the "niceties" of the Audi experience, such as free collection and delivery of vehicle... I have been an Audi customer for many years and it seems that there are no longer any real USP's to differentiate