HiTo the management at Audi lookers . I’d just like to write a quick email about the service I’ve received at your Guildford branch by the lovely Stephen. Nothing was too much trouble and he was in constant contact with me if i needed it . I was a bit of a nightmare but nothing was a problem . Even coming in on his day off …. What an exemplary employee you have . Absolute star !!!I’ll definitely recommend you and return our business . People are too quick to moan but it’s also much better to commend people …Thanks again ! Very pleased .Kelly and billy Marchant😊👍🏼👌
Verified User
•
Jan 26, 2022
4.0/5
4.0/5
I have already done a review via text. Wouldn't just one do OK?I was very pleased with the way this service went, but it was provided free of charge in view of the experience last year.This year's one went very well and the experience was good.
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
I will have to return for 2 further jobs. Spares were not available for either, 1 is understandable, the other was simply wiper blades. I assume it is the global supply chain issue.
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
The wait for a tyre swap and health check was a little long, but the customer area allowed me to work so not a big problem.
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
Quick, efficient, friendly and knowledgeable staff.
Verified User
•
Jan 24, 2022
5.0/5
5.0/5
Sales service was excellent, very customer focussed and friendly. However, the aftersales service from the service department has been abysmal following a highlighted fault being shown on the instrument panel. They have been asked to call us several times and to date we have had no contact. This is disappointing after the initial very good sales service.
Verified User
•
Jan 24, 2022
5.0/5
5.0/5
As usual, a first class experience. Completely satisfied with the service provided and truly lives up to the Audi reputation.
Verified User
•
Jan 23, 2022
5.0/5
5.0/5
Great experience. Swift and efficient. Thank you!
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Very pleased with how my enquiry was dealt with and I am currently in the throes of making my decision on a purchase.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
HiTo the management at Audi lookers . I’d just like to write a quick email about the service I’ve received at your Guildford branch by the lovely Stephen. Nothing was too much trouble and he was in constant contact with me if i needed it . I was a bit of a nightmare but nothing was a problem . Even coming in on his day off …. What an exemplary employee you have . Absolute star !!!I’ll definitely recommend you and return our business . People are too quick to moan but it’s also much better to commend people …Thanks again ! Very pleased .Kelly and billy Marchant😊👍🏼👌
Verified User
•
Jan 26, 2022
4.0/5
4.0/5
I have already done a review via text. Wouldn't just one do OK?I was very pleased with the way this service went, but it was provided free of charge in view of the experience last year.This year's one went very well and the experience was good.
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
I will have to return for 2 further jobs. Spares were not available for either, 1 is understandable, the other was simply wiper blades. I assume it is the global supply chain issue.
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
The wait for a tyre swap and health check was a little long, but the customer area allowed me to work so not a big problem.
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
Quick, efficient, friendly and knowledgeable staff.
Verified User
•
Jan 24, 2022
5.0/5
5.0/5
Sales service was excellent, very customer focussed and friendly. However, the aftersales service from the service department has been abysmal following a highlighted fault being shown on the instrument panel. They have been asked to call us several times and to date we have had no contact. This is disappointing after the initial very good sales service.
Verified User
•
Jan 24, 2022
5.0/5
5.0/5
As usual, a first class experience. Completely satisfied with the service provided and truly lives up to the Audi reputation.
Verified User
•
Jan 23, 2022
5.0/5
5.0/5
Great experience. Swift and efficient. Thank you!
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Very pleased with how my enquiry was dealt with and I am currently in the throes of making my decision on a purchase.