Ellis did a fantastic job selling us our new A3 and was always available when we needed him for any questions or when wanted updates to when we would actually be getting the car
Verified User
•
Jan 10, 2022
5.0/5
5.0/5
THANK YOU FOR HAVEA GOOD SERVICE AND LOVELY CAR.
Verified User
•
Jan 10, 2022
5.0/5
5.0/5
Ellis was very welcoming, efficient and helpful
Verified User
•
Jan 10, 2022
5.0/5
5.0/5
Rachel Adams is fantastic and a real asset to your Company
Verified User
•
Jan 8, 2022
5.0/5
5.0/5
Anthony Bennett made it very easy to get the car and we're really pleased with it
Verified User
•
Jan 7, 2022
James was very good … just a shame you could not find the car that I wantMany thanks
Verified User
•
Jan 6, 2022
5.0/5
5.0/5
Brad was really good and the service he provided
Verified User
•
Jan 6, 2022
4.0/5
4.0/5
Were unable to fix issue with tow bar and this week my screen wash ran out despite not using the car since the service- so I wonder what else was missed?
Verified User
•
Jan 4, 2022
5.0/5
5.0/5
The service we received from your sales person (Bethany Richardson) was utterly impeccable. During what is a tough time for everyone with limited contact etc. Beth went above and beyond to facilitate any questions and requests we had. We were undecided between vehicles and Beth took the time to show us both, explain things fully and really address our concerns and queries fully.We love our new car and would not hesitate in referring friends and family not only to Guildford Audi but more specifically to Beth.Finally I would like to call out that no service plan was offered as one is not available for the model we purchased but this was fully explained (this was not a negative answer)RegardsMartyn
Verified User
•
Jan 4, 2022
5.0/5
5.0/5
Ellis was great and treated me like a valued individual at all times, I never felt like a 'sale' or just another customer.Even after I collected the car, I was still able to chat about anything that has made me feel like the dealership valued me rather than just wanted to get a sale/commission.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Ellis did a fantastic job selling us our new A3 and was always available when we needed him for any questions or when wanted updates to when we would actually be getting the car
Verified User
•
Jan 10, 2022
5.0/5
5.0/5
THANK YOU FOR HAVEA GOOD SERVICE AND LOVELY CAR.
Verified User
•
Jan 10, 2022
5.0/5
5.0/5
Ellis was very welcoming, efficient and helpful
Verified User
•
Jan 10, 2022
5.0/5
5.0/5
Rachel Adams is fantastic and a real asset to your Company
Verified User
•
Jan 8, 2022
5.0/5
5.0/5
Anthony Bennett made it very easy to get the car and we're really pleased with it
Verified User
•
Jan 7, 2022
James was very good … just a shame you could not find the car that I wantMany thanks
Verified User
•
Jan 6, 2022
5.0/5
5.0/5
Brad was really good and the service he provided
Verified User
•
Jan 6, 2022
4.0/5
4.0/5
Were unable to fix issue with tow bar and this week my screen wash ran out despite not using the car since the service- so I wonder what else was missed?
Verified User
•
Jan 4, 2022
5.0/5
5.0/5
The service we received from your sales person (Bethany Richardson) was utterly impeccable. During what is a tough time for everyone with limited contact etc. Beth went above and beyond to facilitate any questions and requests we had. We were undecided between vehicles and Beth took the time to show us both, explain things fully and really address our concerns and queries fully.We love our new car and would not hesitate in referring friends and family not only to Guildford Audi but more specifically to Beth.Finally I would like to call out that no service plan was offered as one is not available for the model we purchased but this was fully explained (this was not a negative answer)RegardsMartyn
Verified User
•
Jan 4, 2022
5.0/5
5.0/5
Ellis was great and treated me like a valued individual at all times, I never felt like a 'sale' or just another customer.Even after I collected the car, I was still able to chat about anything that has made me feel like the dealership valued me rather than just wanted to get a sale/commission.