Arrived at 8am car went straight in. I was a waiting customer and the car was quick.
Verified User
•
Jun 18, 2024
5.0/5
5.0/5
Clear and simpler to use and complete. The online check in , reception and subsequent notification that the service had been completed was quick, seamless and efficient.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Alex is always brilliant and the customer service is great. Thanks again!
Verified User
•
Jun 17, 2024
4.0/5
4.0/5
Very friendly staff and excellent customer work hub.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Consistent service and availability - no surprises.
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
Good, thorough and easy to arrange Quick, efficient and nice people to deal with. - thanks Rachel
Verified User
•
Jun 14, 2024
4.0/5
4.0/5
It was easy to use. it did allow me to mention another problem with the car that had arisen since booking, but there seemed to be no indication that this extra issue had been noted. I would have given 5 stars except my service booklet had not been stamped and dated. Fortunately I checked before driving away and was able to get the stamp.
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
Rechel Adam, did a fantastic job. Also the Audi breakdown recovery team did a great job
Verified User
•
Jun 11, 2024
4.0/5
4.0/5
Friendly staff. Good service. Pleasant customer waiting area and facilities.
Verified User
•
Jun 11, 2024
4.0/5
4.0/5
Amazing service but the only reason i didnt give 5 stars was that we was rushed into the decision to have a new car. We was given 24hours. . We wanted to test drive the car we wanted not another in the range. We wanted to see the car in the flesh . We paid the £500 deposit to get the car from Edinburgh but then the day before we was due to see this car we was told its still in Edinburgh and we had to go through the finance to check was was ok for it . Then the car was brought down from Edinburgh and that was when we was told we had 24hrs to decide. Thankfully murray from Guildford managed to extend the time by 12hrs. Other than this great experience and murray was good and helpful
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Arrived at 8am car went straight in. I was a waiting customer and the car was quick.
Verified User
•
Jun 18, 2024
5.0/5
5.0/5
Clear and simpler to use and complete. The online check in , reception and subsequent notification that the service had been completed was quick, seamless and efficient.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Alex is always brilliant and the customer service is great. Thanks again!
Verified User
•
Jun 17, 2024
4.0/5
4.0/5
Very friendly staff and excellent customer work hub.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Consistent service and availability - no surprises.
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
Good, thorough and easy to arrange Quick, efficient and nice people to deal with. - thanks Rachel
Verified User
•
Jun 14, 2024
4.0/5
4.0/5
It was easy to use. it did allow me to mention another problem with the car that had arisen since booking, but there seemed to be no indication that this extra issue had been noted. I would have given 5 stars except my service booklet had not been stamped and dated. Fortunately I checked before driving away and was able to get the stamp.
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
Rechel Adam, did a fantastic job. Also the Audi breakdown recovery team did a great job
Verified User
•
Jun 11, 2024
4.0/5
4.0/5
Friendly staff. Good service. Pleasant customer waiting area and facilities.
Verified User
•
Jun 11, 2024
4.0/5
4.0/5
Amazing service but the only reason i didnt give 5 stars was that we was rushed into the decision to have a new car. We was given 24hours. . We wanted to test drive the car we wanted not another in the range. We wanted to see the car in the flesh . We paid the £500 deposit to get the car from Edinburgh but then the day before we was due to see this car we was told its still in Edinburgh and we had to go through the finance to check was was ok for it . Then the car was brought down from Edinburgh and that was when we was told we had 24hrs to decide. Thankfully murray from Guildford managed to extend the time by 12hrs. Other than this great experience and murray was good and helpful