I received a detailed explanation of how all technology controls worked within the car and was given help personalising the whole set up of the car

Dave, our sales represeantative, was easy to deal with and straightforward.He understood exactly what we wanted and where we needed to be price wise, which led to a quick and easy sale.Superb Stuff.

When booking a service, I don’t always know which type of service is due, so it would be helpful if that was on the drop down menus.Work completed very quickly

Great service and facilities but the Audi can never

Trade in value too low.

I would have given it 5 starts apart from the fact that I asked for a waiting appointment - I even had to reschedule for another week. When I got to the dealership I was told I had to wait 2 and half hours cause of a software upgrade. While I appreciate it all getting done - surely this could have been told to me before I got to the dealership. I had to leave my wife with our 4 week old baby for nearly 3 hours

Sales person did not follow up on our appointment as agreed.

Very responsive. Ifti took the time to pick me up and return me to station. Ifti knowledgeable and patient. Didn’t feel rushed or under pressure to make decisions.

Always a great experience! Staff are friendly and helpful, the wait lounge is really well set up for working while you wait. Always professional and reliable. I travel over 60 miles just to come to Guildford Audi for my services because it’s that good!

Very personalised and made to feel special