Easy to useVery pleased with the overall customer service
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
I was dealt with quickly and pain free throughout the entire part exchange. Everything was arranged with hanging around and they could not do enough to make the whole process any easier. Great service, would recommend Guildford branch over and above other dealerships I have dealt with over the years. A great close knit team.
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
Everything was done as agreed.
Verified User
•
Jul 3, 2024
5.0/5
5.0/5
Excellent service from first enquiry and helpful video showing vehicle.
Verified User
•
Jul 3, 2024
5.0/5
5.0/5
Customer service was excellent
Verified User
•
Jul 3, 2024
5.0/5
5.0/5
I recently had the pleasure of working with Dan during my Audi handover, and I couldn't be more impressed. Dan was incredibly knowledgeable, friendly, and professional throughout the entire process. He took the time to explain all the features of my new Audi in detail and answered all my questions with patience and expertise. His dedication to ensuring a smooth and enjoyable handover experience truly stood out. Thanks to Dan, I felt confident and excited driving away in my new car. I highly recommend him to anyone in need of exceptional customer service.
Verified User
•
Jul 3, 2024
5.0/5
5.0/5
Naeem gave excellent customer service throughoutGreat communication
Verified User
•
Jul 3, 2024
5.0/5
5.0/5
The service we received from Jidu Ravi from start to finish was second to none. Really informative, quick at all reponses and really made the whole experience a great one.
Verified User
•
Jul 2, 2024
5.0/5
5.0/5
Harry went out of his way to help with getting the new car to me after the agreed date fell through. Managing childcare and work restricted the times I was able to get to Guildford so to have it delivered directly to my house was a huge help. Harry was very helpful in ensuring the car was all set up with tech and logins so that I didn't have to figure it all out myself.
Verified User
•
Jul 2, 2024
5.0/5
5.0/5
As a repeat customer, my experience is always first class with Dan Deller. Listens to the needs and delivers in the manner of which I am able to understand. Transparent with the whole process and always looks for the right solution for the customer.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Easy to useVery pleased with the overall customer service
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
I was dealt with quickly and pain free throughout the entire part exchange. Everything was arranged with hanging around and they could not do enough to make the whole process any easier. Great service, would recommend Guildford branch over and above other dealerships I have dealt with over the years. A great close knit team.
Verified User
•
Jul 4, 2024
5.0/5
5.0/5
Everything was done as agreed.
Verified User
•
Jul 3, 2024
5.0/5
5.0/5
Excellent service from first enquiry and helpful video showing vehicle.
Verified User
•
Jul 3, 2024
5.0/5
5.0/5
Customer service was excellent
Verified User
•
Jul 3, 2024
5.0/5
5.0/5
I recently had the pleasure of working with Dan during my Audi handover, and I couldn't be more impressed. Dan was incredibly knowledgeable, friendly, and professional throughout the entire process. He took the time to explain all the features of my new Audi in detail and answered all my questions with patience and expertise. His dedication to ensuring a smooth and enjoyable handover experience truly stood out. Thanks to Dan, I felt confident and excited driving away in my new car. I highly recommend him to anyone in need of exceptional customer service.
Verified User
•
Jul 3, 2024
5.0/5
5.0/5
Naeem gave excellent customer service throughoutGreat communication
Verified User
•
Jul 3, 2024
5.0/5
5.0/5
The service we received from Jidu Ravi from start to finish was second to none. Really informative, quick at all reponses and really made the whole experience a great one.
Verified User
•
Jul 2, 2024
5.0/5
5.0/5
Harry went out of his way to help with getting the new car to me after the agreed date fell through. Managing childcare and work restricted the times I was able to get to Guildford so to have it delivered directly to my house was a huge help. Harry was very helpful in ensuring the car was all set up with tech and logins so that I didn't have to figure it all out myself.
Verified User
•
Jul 2, 2024
5.0/5
5.0/5
As a repeat customer, my experience is always first class with Dan Deller. Listens to the needs and delivers in the manner of which I am able to understand. Transparent with the whole process and always looks for the right solution for the customer.