Friendly staff. Good service. Pleasant customer waiting area and facilities.
Verified User
•
Jun 11, 2024
4.0/5
4.0/5
Amazing service but the only reason i didnt give 5 stars was that we was rushed into the decision to have a new car. We was given 24hours. . We wanted to test drive the car we wanted not another in the range. We wanted to see the car in the flesh . We paid the £500 deposit to get the car from Edinburgh but then the day before we was due to see this car we was told its still in Edinburgh and we had to go through the finance to check was was ok for it . Then the car was brought down from Edinburgh and that was when we was told we had 24hrs to decide. Thankfully murray from Guildford managed to extend the time by 12hrs. Other than this great experience and murray was good and helpful
Verified User
•
Jun 11, 2024
5.0/5
5.0/5
Very efficient service, was shown how to use all the new tech in the car and also welcomed back if I needed more assistance
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Was kept up to date. Friendly support. All round a good experience.
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
From the 1st call with David Taylor I felt at ease and like my questions and queries were in good hands. I travelled all the way from Croydon to Guildford because our initial conversation told me that not only did david care about his job but he cared about the customers experience too!
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Dan was brilliant at finding me my perfect car. He was very clear when going through all the detail and not at all pushy. I needed a car within 2 weeks and he made that happen even though the car was in Scotland. Very impressed with the lesson on how to use the gadgets in the car before driving it away. My dad was also very impressed so I won’t be surprised if he will be visiting you when his car term finishes at BMW!
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Murray was brilliant and we also found his colleagues very helpful. The only downside was the electronic “paperwork” which did not work at all well.Colin Welsh
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
The handover was very quick and efficient by Audi (Guildford). My sale was handed by sales executive Harry who was very professional, took the time to explain each deal available to me and helped me pick the right choice. I attended the dealership on a Saturday and by the Wednesday I collected my brand new vehicle. Very quick turn around. Upon collection, I was greeted by the dealership manager who took the time to explain the cars features to me.
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
first class service
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Dan Deller the salesman pulled out all the stops, gave me all the important information I needed and updated me regularly. Outstanding service from Dan and will recommend to friends and family.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Friendly staff. Good service. Pleasant customer waiting area and facilities.
Verified User
•
Jun 11, 2024
4.0/5
4.0/5
Amazing service but the only reason i didnt give 5 stars was that we was rushed into the decision to have a new car. We was given 24hours. . We wanted to test drive the car we wanted not another in the range. We wanted to see the car in the flesh . We paid the £500 deposit to get the car from Edinburgh but then the day before we was due to see this car we was told its still in Edinburgh and we had to go through the finance to check was was ok for it . Then the car was brought down from Edinburgh and that was when we was told we had 24hrs to decide. Thankfully murray from Guildford managed to extend the time by 12hrs. Other than this great experience and murray was good and helpful
Verified User
•
Jun 11, 2024
5.0/5
5.0/5
Very efficient service, was shown how to use all the new tech in the car and also welcomed back if I needed more assistance
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Was kept up to date. Friendly support. All round a good experience.
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
From the 1st call with David Taylor I felt at ease and like my questions and queries were in good hands. I travelled all the way from Croydon to Guildford because our initial conversation told me that not only did david care about his job but he cared about the customers experience too!
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Dan was brilliant at finding me my perfect car. He was very clear when going through all the detail and not at all pushy. I needed a car within 2 weeks and he made that happen even though the car was in Scotland. Very impressed with the lesson on how to use the gadgets in the car before driving it away. My dad was also very impressed so I won’t be surprised if he will be visiting you when his car term finishes at BMW!
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Murray was brilliant and we also found his colleagues very helpful. The only downside was the electronic “paperwork” which did not work at all well.Colin Welsh
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
The handover was very quick and efficient by Audi (Guildford). My sale was handed by sales executive Harry who was very professional, took the time to explain each deal available to me and helped me pick the right choice. I attended the dealership on a Saturday and by the Wednesday I collected my brand new vehicle. Very quick turn around. Upon collection, I was greeted by the dealership manager who took the time to explain the cars features to me.
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
first class service
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Dan Deller the salesman pulled out all the stops, gave me all the important information I needed and updated me regularly. Outstanding service from Dan and will recommend to friends and family.