The online system gave a fictitious time for the MOT which was a concern. Otherwise excellent Our contact Rachel went above and beyond to deal with an intermittent aircon problem.
Verified User
•
Mar 23, 2024
5.0/5
5.0/5
It was much easier to check in online. I only had to hand my keys in when I arrived at Guildford Audi. Very quick experience to get my car serviced. Staff were very polite and helpful
Verified User
•
Mar 22, 2024
5.0/5
5.0/5
Guildford Audi have taken great care of us and our car at every stage of the work done on it. Very friendly and professional!!….
Verified User
•
Mar 22, 2024
4.0/5
4.0/5
I did call up as I had a very specific request for changing my tyres over to those stored in the tyre hotel. Staff were friendly and helpful as usual and the waiting environment is perfect for getting some work done. My wait time was a little longer than expected, but otherwise a great service.
Verified User
•
Mar 21, 2024
5.0/5
5.0/5
Very easy process, attentive staff. Turned up for a 8am appointment and was seen at 7.30am as I had arrived early. Very friendly.
Verified User
•
Mar 20, 2024
5.0/5
5.0/5
as always great service
Verified User
•
Mar 19, 2024
5.0/5
5.0/5
Very easy process from start to end Brad Harris took over from the initial salesperson who had left. Very smooth transition. Helpful and followed up when promised
Verified User
•
Mar 19, 2024
5.0/5
5.0/5
as always a very professional handover from Dan Deller
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
Ellis was professional and had everything ready when we arrived
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The online system gave a fictitious time for the MOT which was a concern. Otherwise excellent Our contact Rachel went above and beyond to deal with an intermittent aircon problem.
Verified User
•
Mar 23, 2024
5.0/5
5.0/5
It was much easier to check in online. I only had to hand my keys in when I arrived at Guildford Audi. Very quick experience to get my car serviced. Staff were very polite and helpful
Verified User
•
Mar 22, 2024
5.0/5
5.0/5
Guildford Audi have taken great care of us and our car at every stage of the work done on it. Very friendly and professional!!….
Verified User
•
Mar 22, 2024
4.0/5
4.0/5
I did call up as I had a very specific request for changing my tyres over to those stored in the tyre hotel. Staff were friendly and helpful as usual and the waiting environment is perfect for getting some work done. My wait time was a little longer than expected, but otherwise a great service.
Verified User
•
Mar 21, 2024
5.0/5
5.0/5
Very easy process, attentive staff. Turned up for a 8am appointment and was seen at 7.30am as I had arrived early. Very friendly.
Verified User
•
Mar 20, 2024
5.0/5
5.0/5
as always great service
Verified User
•
Mar 19, 2024
5.0/5
5.0/5
Very easy process from start to end Brad Harris took over from the initial salesperson who had left. Very smooth transition. Helpful and followed up when promised
Verified User
•
Mar 19, 2024
5.0/5
5.0/5
as always a very professional handover from Dan Deller
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
Ellis was professional and had everything ready when we arrived