When I first rang to make an appointment, the gentleman helped and answered all my questions and all the information that anyone needed when purchasing a car. Unfortunately had to cancel and move the appointment but when rearranged he let Naeem to go through everything with me to make the purchase easier! Great experience thanks for both of your agents!
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Everything really smooth and tailor made to me. I was listened to and understood. Everything I needed I received!
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Dan Dellar was very helpful in assisting us purchasing a new car. He was not pushy and was really patient and let us made our own mind up. On collection of the vehicle he made it a moment to remember and helped us get set-up before we left. Thanks Dan!
Verified User
•
Jan 25, 2024
5.0/5
5.0/5
Guildford Audi and Naeem who was dealing with us, was very professional, prompt and delivered top quality customer service that I would expect at a brand like Audi. It was our first time dealing withthe branch, and I can say we had our car within a week, through a very smooth process. I have to point out that, many a times customer care drops after the car has been bought. Naeem was exceptional is responding to my queries even after the purchase. I look forward to working with him and the branch for our car ownership journey also.
Verified User
•
Jan 24, 2024
5.0/5
5.0/5
Excellent procedures
Verified User
•
Jan 23, 2024
5.0/5
5.0/5
Its always daunting to buy a new car and the process was made easier by Naeem. From the initial contact to driving away happy with my new card ( used ) Naeem was in contact throughout and e even e mailed on his day off. There was a couple of issues which were sorted and nothing was to big a problem. I will certainly be contacting him when i purchase my next Audi.
Verified User
•
Jan 23, 2024
5.0/5
5.0/5
Knowledgeable and personable sales person
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
Not well formatted for use on iPhone. Tiny text and poor question logic Great service from Alex
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
The Audi representative, Jidu Ravi, that I saw was excellent, she went out of her way to find me a car I might want. She had great interpersonal skills and really made me feel valued.
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
Option of dropping off and waiting is not available when booking online. Service and attention excellent
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
When I first rang to make an appointment, the gentleman helped and answered all my questions and all the information that anyone needed when purchasing a car. Unfortunately had to cancel and move the appointment but when rearranged he let Naeem to go through everything with me to make the purchase easier! Great experience thanks for both of your agents!
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Everything really smooth and tailor made to me. I was listened to and understood. Everything I needed I received!
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Dan Dellar was very helpful in assisting us purchasing a new car. He was not pushy and was really patient and let us made our own mind up. On collection of the vehicle he made it a moment to remember and helped us get set-up before we left. Thanks Dan!
Verified User
•
Jan 25, 2024
5.0/5
5.0/5
Guildford Audi and Naeem who was dealing with us, was very professional, prompt and delivered top quality customer service that I would expect at a brand like Audi. It was our first time dealing withthe branch, and I can say we had our car within a week, through a very smooth process. I have to point out that, many a times customer care drops after the car has been bought. Naeem was exceptional is responding to my queries even after the purchase. I look forward to working with him and the branch for our car ownership journey also.
Verified User
•
Jan 24, 2024
5.0/5
5.0/5
Excellent procedures
Verified User
•
Jan 23, 2024
5.0/5
5.0/5
Its always daunting to buy a new car and the process was made easier by Naeem. From the initial contact to driving away happy with my new card ( used ) Naeem was in contact throughout and e even e mailed on his day off. There was a couple of issues which were sorted and nothing was to big a problem. I will certainly be contacting him when i purchase my next Audi.
Verified User
•
Jan 23, 2024
5.0/5
5.0/5
Knowledgeable and personable sales person
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
Not well formatted for use on iPhone. Tiny text and poor question logic Great service from Alex
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
The Audi representative, Jidu Ravi, that I saw was excellent, she went out of her way to find me a car I might want. She had great interpersonal skills and really made me feel valued.
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
Option of dropping off and waiting is not available when booking online. Service and attention excellent