Great service all round, however the only comment to make is that my car needed dsg fluid to be topped up and this wasn’t done.
Verified User
•
Dec 19, 2023
5.0/5
5.0/5
Staff were informed, polite and friendly.
Verified User
•
Dec 18, 2023
5.0/5
5.0/5
The handover was very smooth and professional. Jake collected me from the train station then had everything ready for when we got back to the dealership. Jake then went through al the features of the car with me and set everything up.
Verified User
•
Dec 18, 2023
5.0/5
5.0/5
My life it lived online so it was perfect for me very easy to follow and book. Also no waiting inline on the telephone. I was kept informed as to what was being done to my car including a short video and the car was delivered back to me cleaner than it has been since I bought it
Verified User
•
Dec 18, 2023
5.0/5
5.0/5
Great service and excellent customer care
Verified User
•
Dec 17, 2023
5.0/5
5.0/5
Great Service & Customer Service!
Verified User
•
Dec 15, 2023
4.0/5
4.0/5
Having used the service to book my car service, the call centre still didn’t think I had booked a service Had to ring a call centre In Glasgow to organise. Had to wait almost 5 hrs for the work to be done. Lift to town - we no longer do that, Courtesy Car - come back in 6 weeks, Pick up from home - we don’t cover your area
Verified User
•
Dec 15, 2023
5.0/5
5.0/5
Great friendly reception by Rachel and efficiently dealt with.
Verified User
•
Dec 15, 2023
5.0/5
5.0/5
Very quick and easy Service performed very quickly and car returned in clean condition
Verified User
•
Dec 14, 2023
5.0/5
5.0/5
Everything fine Everything done to total satisfaction
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Great service all round, however the only comment to make is that my car needed dsg fluid to be topped up and this wasn’t done.
Verified User
•
Dec 19, 2023
5.0/5
5.0/5
Staff were informed, polite and friendly.
Verified User
•
Dec 18, 2023
5.0/5
5.0/5
The handover was very smooth and professional. Jake collected me from the train station then had everything ready for when we got back to the dealership. Jake then went through al the features of the car with me and set everything up.
Verified User
•
Dec 18, 2023
5.0/5
5.0/5
My life it lived online so it was perfect for me very easy to follow and book. Also no waiting inline on the telephone. I was kept informed as to what was being done to my car including a short video and the car was delivered back to me cleaner than it has been since I bought it
Verified User
•
Dec 18, 2023
5.0/5
5.0/5
Great service and excellent customer care
Verified User
•
Dec 17, 2023
5.0/5
5.0/5
Great Service & Customer Service!
Verified User
•
Dec 15, 2023
4.0/5
4.0/5
Having used the service to book my car service, the call centre still didn’t think I had booked a service Had to ring a call centre In Glasgow to organise. Had to wait almost 5 hrs for the work to be done. Lift to town - we no longer do that, Courtesy Car - come back in 6 weeks, Pick up from home - we don’t cover your area
Verified User
•
Dec 15, 2023
5.0/5
5.0/5
Great friendly reception by Rachel and efficiently dealt with.
Verified User
•
Dec 15, 2023
5.0/5
5.0/5
Very quick and easy Service performed very quickly and car returned in clean condition
Verified User
•
Dec 14, 2023
5.0/5
5.0/5
Everything fine Everything done to total satisfaction