A very professional and friendly service. I had to wait almost two years for my new (and wonderful) Q3 and it was worth it! I was kept up to date with progress of the build and when it arrived Dan was excellent at explaining the way it worked (plugin hybrid) and its functions.
Verified User
•
Dec 11, 2023
5.0/5
5.0/5
Jake Beale was fantastic over the week we dealt with Guildford Audi. He was professional, personable and knowledgeable. I would recommend family or friends to use him.
Verified User
•
Dec 8, 2023
4.0/5
4.0/5
I was given very good service,
Verified User
•
Dec 7, 2023
5.0/5
5.0/5
Prompt and efficient service for car service
Verified User
•
Dec 7, 2023
5.0/5
5.0/5
Do what you say, when you say you will with friendliness.
Verified User
•
Dec 5, 2023
4.0/5
4.0/5
would've got 5 stars if the car was cleaned properly...
Verified User
•
Dec 4, 2023
4.0/5
4.0/5
Very professional, able to provide solutions when Audi assistance couldn’t.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Great customer service. Work on the car done quickly and efficiently while we waited …… excellent coffee
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Efficient and straightforward The kindest and most caring service as my father had died the day before and I wanted to get car checked before I drove to Grinsby
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Booking appointment was fine; check-in I started to do but had query about the price of something and the check-in says something along the lines of 'By signing this, you agree to any/all of the costs...' (Not quite correct, but that was meaning of the message) - and my query was about the costs. So I didn't check-in online - I think if you indicate you want to discuss costs - you should be able bypass that tick box. Just a good experience... arrived at 7.30am (when it actually wasn't open) but someone who was going into work told them I was there... Alex was really helpful... car initially failed the MOT, but they talked me through options and I'm glad to say it passed.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
A very professional and friendly service. I had to wait almost two years for my new (and wonderful) Q3 and it was worth it! I was kept up to date with progress of the build and when it arrived Dan was excellent at explaining the way it worked (plugin hybrid) and its functions.
Verified User
•
Dec 11, 2023
5.0/5
5.0/5
Jake Beale was fantastic over the week we dealt with Guildford Audi. He was professional, personable and knowledgeable. I would recommend family or friends to use him.
Verified User
•
Dec 8, 2023
4.0/5
4.0/5
I was given very good service,
Verified User
•
Dec 7, 2023
5.0/5
5.0/5
Prompt and efficient service for car service
Verified User
•
Dec 7, 2023
5.0/5
5.0/5
Do what you say, when you say you will with friendliness.
Verified User
•
Dec 5, 2023
4.0/5
4.0/5
would've got 5 stars if the car was cleaned properly...
Verified User
•
Dec 4, 2023
4.0/5
4.0/5
Very professional, able to provide solutions when Audi assistance couldn’t.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Great customer service. Work on the car done quickly and efficiently while we waited …… excellent coffee
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Efficient and straightforward The kindest and most caring service as my father had died the day before and I wanted to get car checked before I drove to Grinsby
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Booking appointment was fine; check-in I started to do but had query about the price of something and the check-in says something along the lines of 'By signing this, you agree to any/all of the costs...' (Not quite correct, but that was meaning of the message) - and my query was about the costs. So I didn't check-in online - I think if you indicate you want to discuss costs - you should be able bypass that tick box. Just a good experience... arrived at 7.30am (when it actually wasn't open) but someone who was going into work told them I was there... Alex was really helpful... car initially failed the MOT, but they talked me through options and I'm glad to say it passed.