Salespeople very friendly efficient and knowledgeable
Verified User
•
Oct 11, 2023
5.0/5
5.0/5
Friendly Professional. Good Knowledge. To the point.
Verified User
•
Oct 11, 2023
5.0/5
5.0/5
From the minute I walked in the door the staff went above and beyond to help me! We were not the easiest customers, changing our minds and asking so many questions but Naeem was so patient and answered everything we asked. Our little boy was also made to feel included and he loves his Audi water bottle! Thank you all so much!
Verified User
•
Oct 11, 2023
5.0/5
5.0/5
very professional attitude by the sales team
Verified User
•
Oct 10, 2023
5.0/5
5.0/5
David Taylor was fantastic. He is very knowledgeable, professional and friendly. The handover was easy and straightforward. Thank you so much.
Verified User
•
Oct 10, 2023
5.0/5
5.0/5
Staff and service in Guilford is always 5 star
Verified User
•
Oct 10, 2023
5.0/5
5.0/5
I dealt with Jidu at Audi Guildford and received exceptional customer service from start to finish. Jidu dealt with everything promptly, efficiently and importantly, always with a smile! Not at any point did I feel like a nuisance when asking questions, or when communicating by email/phone outside what would be most people’s ‘normal’ working hours. I was deliberating between the RSQ8 (which is the car I ended up buying), and a Porsche Panamera, and I have no doubt that Jidu helped influence my decision. In an industry sadly lacking in customer care/service, it is very refreshing to know there are still companies like Audi, putting the customer first and employing talented individuals like Jidu. Hopefully I will be and Audi customer for many years. Oh, and love the car!!
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Brilliant service as always
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
The process of choosing an approved used Audi and agreeing a part exchange was quick and efficient and completed within a couple of days. Matt Stow was extremely helpful and on hand to answer any questions.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Salespeople very friendly efficient and knowledgeable
Verified User
•
Oct 11, 2023
5.0/5
5.0/5
Friendly Professional. Good Knowledge. To the point.
Verified User
•
Oct 11, 2023
5.0/5
5.0/5
From the minute I walked in the door the staff went above and beyond to help me! We were not the easiest customers, changing our minds and asking so many questions but Naeem was so patient and answered everything we asked. Our little boy was also made to feel included and he loves his Audi water bottle! Thank you all so much!
Verified User
•
Oct 11, 2023
5.0/5
5.0/5
very professional attitude by the sales team
Verified User
•
Oct 10, 2023
5.0/5
5.0/5
David Taylor was fantastic. He is very knowledgeable, professional and friendly. The handover was easy and straightforward. Thank you so much.
Verified User
•
Oct 10, 2023
5.0/5
5.0/5
Staff and service in Guilford is always 5 star
Verified User
•
Oct 10, 2023
5.0/5
5.0/5
I dealt with Jidu at Audi Guildford and received exceptional customer service from start to finish. Jidu dealt with everything promptly, efficiently and importantly, always with a smile! Not at any point did I feel like a nuisance when asking questions, or when communicating by email/phone outside what would be most people’s ‘normal’ working hours. I was deliberating between the RSQ8 (which is the car I ended up buying), and a Porsche Panamera, and I have no doubt that Jidu helped influence my decision. In an industry sadly lacking in customer care/service, it is very refreshing to know there are still companies like Audi, putting the customer first and employing talented individuals like Jidu. Hopefully I will be and Audi customer for many years. Oh, and love the car!!
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Brilliant service as always
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
The process of choosing an approved used Audi and agreeing a part exchange was quick and efficient and completed within a couple of days. Matt Stow was extremely helpful and on hand to answer any questions.