Great support from.Manish all the way along with my purchase. Harry was very helpful and patient with all the electronic paperwork etc. Great team
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Jake was very courteous and helpful throughout the whole process. A credit to Audi Guildford.
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
The checkin in service was easy to use Very good service
Verified User
•
Oct 6, 2023
5.0/5
5.0/5
Easy to book and efficient drop off and collection on the day. Good communications and the work competed ahead of time. My only comment would be that the dashboard display had been changed. It would be good if the settings on the car were put back to the owners settings.
Verified User
•
Oct 6, 2023
5.0/5
5.0/5
Dan is 100% customer driven, great to deal with him!!
Verified User
•
Oct 6, 2023
5.0/5
5.0/5
The aftersales manager Rob is always very helpful and accommodating, nothing is ever too much trouble he’s an absolute credit to the business. Along with Mark the technician who was very knowledgable and put my mind at rest about my vehicle after receiving a recall notice from Audi, I could not recommend these 2 members of staff enough for recognition in their service provided.
Verified User
•
Oct 6, 2023
5.0/5
5.0/5
It was really efficient - on time car collection and back well before the end of the day. Good web cam footage of car inspection
Verified User
•
Oct 5, 2023
5.0/5
5.0/5
Excellent customer service
Verified User
•
Oct 5, 2023
4.0/5
4.0/5
Happy with the whole process regarding the service of my car, in particular Kelly who was responsible for collecting and returning my car,
Verified User
•
Oct 4, 2023
4.0/5
4.0/5
Staff and service excellent and very helpful and friendly. Surprised that Spark Plugs and oil (cant remember which one) are not included in the full service package. Why is that? Other Audi dealerships provide a complimentary car wash - i don't think my wife received this.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Great support from.Manish all the way along with my purchase. Harry was very helpful and patient with all the electronic paperwork etc. Great team
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Jake was very courteous and helpful throughout the whole process. A credit to Audi Guildford.
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
The checkin in service was easy to use Very good service
Verified User
•
Oct 6, 2023
5.0/5
5.0/5
Easy to book and efficient drop off and collection on the day. Good communications and the work competed ahead of time. My only comment would be that the dashboard display had been changed. It would be good if the settings on the car were put back to the owners settings.
Verified User
•
Oct 6, 2023
5.0/5
5.0/5
Dan is 100% customer driven, great to deal with him!!
Verified User
•
Oct 6, 2023
5.0/5
5.0/5
The aftersales manager Rob is always very helpful and accommodating, nothing is ever too much trouble he’s an absolute credit to the business. Along with Mark the technician who was very knowledgable and put my mind at rest about my vehicle after receiving a recall notice from Audi, I could not recommend these 2 members of staff enough for recognition in their service provided.
Verified User
•
Oct 6, 2023
5.0/5
5.0/5
It was really efficient - on time car collection and back well before the end of the day. Good web cam footage of car inspection
Verified User
•
Oct 5, 2023
5.0/5
5.0/5
Excellent customer service
Verified User
•
Oct 5, 2023
4.0/5
4.0/5
Happy with the whole process regarding the service of my car, in particular Kelly who was responsible for collecting and returning my car,
Verified User
•
Oct 4, 2023
4.0/5
4.0/5
Staff and service excellent and very helpful and friendly. Surprised that Spark Plugs and oil (cant remember which one) are not included in the full service package. Why is that? Other Audi dealerships provide a complimentary car wash - i don't think my wife received this.