Great customer care. Very diligent yet very relaxed. Would definitely recommend.
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
Great service
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
Murray Syme throughout my entire experience from test drives and discussing a new vehicle to the actual sale of my new vehicle he has been excellent. He is the epitome of 5 star customer service. The company should be very proud to have a salesman such as Murray.
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
From the 1st point of contact I was completely blown away with our experience with Ellis
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
kept informed, prompt, on time, as professional as ever, I travel over an hour because of how good they are.
Verified User
•
Sep 29, 2023
5.0/5
5.0/5
Called the Glasgow office number as I had missed my call back previously ( as couldn’t get through to Guildford). Spoke to Shirley Fallon - she answered promptly and was very customer friendly and helpful and provided what I needed immediately.
Verified User
•
Sep 28, 2023
5.0/5
5.0/5
It was easy to use from the link supplied and allowed me to complete the task. My consultant, Rachel, was friendly and approachable and explained what needed to be done and why and also what was included/excluded from the service contract.
Verified User
•
Sep 28, 2023
5.0/5
5.0/5
David who I dealt with was super helpful, knowledgeable, friendly etc, he was very good in explaining everything and made me feel at ease with everything Nothing was too much trouble and he also called me a week later to see how things were going
Verified User
•
Sep 27, 2023
5.0/5
5.0/5
Was intuitive as you would expect from an online system. Whilst issues were found - expected for 10 year car - Lookers moved quickly to source parts and then repair.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Great customer care. Very diligent yet very relaxed. Would definitely recommend.
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
Great service
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
Murray Syme throughout my entire experience from test drives and discussing a new vehicle to the actual sale of my new vehicle he has been excellent. He is the epitome of 5 star customer service. The company should be very proud to have a salesman such as Murray.
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
From the 1st point of contact I was completely blown away with our experience with Ellis
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
kept informed, prompt, on time, as professional as ever, I travel over an hour because of how good they are.
Verified User
•
Sep 29, 2023
5.0/5
5.0/5
Called the Glasgow office number as I had missed my call back previously ( as couldn’t get through to Guildford). Spoke to Shirley Fallon - she answered promptly and was very customer friendly and helpful and provided what I needed immediately.
Verified User
•
Sep 28, 2023
5.0/5
5.0/5
It was easy to use from the link supplied and allowed me to complete the task. My consultant, Rachel, was friendly and approachable and explained what needed to be done and why and also what was included/excluded from the service contract.
Verified User
•
Sep 28, 2023
5.0/5
5.0/5
David who I dealt with was super helpful, knowledgeable, friendly etc, he was very good in explaining everything and made me feel at ease with everything Nothing was too much trouble and he also called me a week later to see how things were going
Verified User
•
Sep 27, 2023
5.0/5
5.0/5
Was intuitive as you would expect from an online system. Whilst issues were found - expected for 10 year car - Lookers moved quickly to source parts and then repair.