The aftersales manager Rob is always very helpful and accommodating, nothing is ever too much trouble he’s an absolute credit to the business. Along with Mark the technician who was very knowledgable and put my mind at rest about my vehicle after receiving a recall notice from Audi, I could not recommend these 2 members of staff enough for recognition in their service provided.
Verified User
•
Oct 6, 2023
5.0/5
5.0/5
It was really efficient - on time car collection and back well before the end of the day. Good web cam footage of car inspection
Verified User
•
Oct 5, 2023
5.0/5
5.0/5
Excellent customer service
Verified User
•
Oct 5, 2023
4.0/5
4.0/5
Happy with the whole process regarding the service of my car, in particular Kelly who was responsible for collecting and returning my car,
Verified User
•
Oct 4, 2023
4.0/5
4.0/5
Staff and service excellent and very helpful and friendly.Surprised that Spark Plugs and oil (cant remember which one) are not included in the full service package. Why is that?Other Audi dealerships provide a complimentary car wash - i don't think my wife received this.
Verified User
•
Oct 4, 2023
4.0/5
4.0/5
Was helpful and efficiently done.
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
Great customer care. Very diligent yet very relaxed. Would definitely recommend.
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
Great service
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
Murray Syme throughout my entire experience from test drives and discussing a new vehicle to the actual sale of my new vehicle he has been excellent. He is the epitome of 5 star customer service. The company should be very proud to have a salesman such as Murray.
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
From the 1st point of contact I was completely blown away with our experience with Ellis
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The aftersales manager Rob is always very helpful and accommodating, nothing is ever too much trouble he’s an absolute credit to the business. Along with Mark the technician who was very knowledgable and put my mind at rest about my vehicle after receiving a recall notice from Audi, I could not recommend these 2 members of staff enough for recognition in their service provided.
Verified User
•
Oct 6, 2023
5.0/5
5.0/5
It was really efficient - on time car collection and back well before the end of the day. Good web cam footage of car inspection
Verified User
•
Oct 5, 2023
5.0/5
5.0/5
Excellent customer service
Verified User
•
Oct 5, 2023
4.0/5
4.0/5
Happy with the whole process regarding the service of my car, in particular Kelly who was responsible for collecting and returning my car,
Verified User
•
Oct 4, 2023
4.0/5
4.0/5
Staff and service excellent and very helpful and friendly.Surprised that Spark Plugs and oil (cant remember which one) are not included in the full service package. Why is that?Other Audi dealerships provide a complimentary car wash - i don't think my wife received this.
Verified User
•
Oct 4, 2023
4.0/5
4.0/5
Was helpful and efficiently done.
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
Great customer care. Very diligent yet very relaxed. Would definitely recommend.
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
Great service
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
Murray Syme throughout my entire experience from test drives and discussing a new vehicle to the actual sale of my new vehicle he has been excellent. He is the epitome of 5 star customer service. The company should be very proud to have a salesman such as Murray.
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
From the 1st point of contact I was completely blown away with our experience with Ellis