Guildford Audi
4.6/5
4.6 /5
1,401 Verified Reviews
14-16 Moorfield Rd, Slyfield Industrial Estate, Guildford, Guildford, GU1 1RU, GB
01483 547700
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,401 Verified Reviews
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5.0/5
5.0 /5
More staff on particularly busy days ie Saturday
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4.0/5
4.0 /5
I would have liked to have received a call from the dealer following my recent purchase to check if I was happy with the car and if I had any issues / questions about the car.
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5.0/5
5.0 /5
Excellent service from Mike (GM) and Dan (sales)
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4.0/5
4.0 /5
Everything was fine, its just unfortunate it couldn't be done on the initial "service" visit.
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5.0/5
5.0 /5
Rachel assisted me and she was very friendly, approachable and knowledgeable! Thank you Rachel you have been amazing!
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5.0/5
5.0 /5
Wonderful Experience, thank you
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5.0/5
5.0 /5
I can honestly say that the treatment I get from Guildford Audi has ALWAYS been first class.I only deal with Rob Derkatsch and have done since I originally bought my car from new.Rob always offers outstanding customer service and has always been able to schedule in any work in my car, whether it be the service or any repair work, without any issues and to suit my availability, providing a courtesy car.The way things are organised at Guildford Audi appear to be very efficient and effective.Particularly impressed by the use of Audi Cam to show me when things are identified that need to be fixed with my car and the ease with which I can then authorise the work to be carried out and pay for the work to be done. Seems a very effective use of technology.The quality of work carried out on my vehicle has always been outstanding … obviously carried out with great care by the technicians at Guildford Audi … and the extra touches like complimentary car wash and hoover puts the finishing touches on a great overall experience.Thinking about my last visit to Guildford Audi - I am definitely 100% satisfied with the overall service provided by Rob Derkatsch and his team.
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5.0/5
5.0 /5
Ellis Coppellotti made our buying experience smooth and easy, he communicated very well at every stage and made sure we were comfortable with our purchase. I highly commend him for this as he left a really positive impression on us.
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5.0/5
5.0 /5
David Taylor - Audi Guildford.Professional.Good communication.Knowledgeable.David is an asset to the Audi Team. Would definitely recommend him to friends and family. Would seek to have future communication and transactions regarding my next Audi.Thank you.
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4.0/5
4.0 /5
Phone contact is not always the easiest. Drop off and collection were good.