Exceptional service received from Jidu Ravi. She made the whole experience seamless and kept me informed throughout the buying process. She has been excellent and is a great asset to your team.
Verified User
•
Jan 24, 2023
5.0/5
5.0/5
David Taylor was so helpful and professional. Great experience.
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
When I first walked into Audi I already had the car in mind I wanted. I was advised by reception that someone may not be able to help me on the day as I didnt have an appointment and I was massively disappointed but was told I could sit and wait to see if someone becomes available. I waited around for about 15 to 20 minutes which I became very frustrated with the wait and and was ready to leave and take my service and sale elsewhere.I was then approached by David Taylor and he apologised and was so helpful and willing to sit with me for a number of hours going over my car and what I wanted.I have to say he helped turn my experience around massively and 100% will be coming back to him for future service and already recommended him to family and friends that are looking for a new car.True asset to Lookers Audi
Verified User
•
Jan 20, 2023
5.0/5
5.0/5
Rachel is brilliant .
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
No . The experience was very good .
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
David Taylor and Manish Panchal looked after us very well. They went above and beyond to make sure everything was sorted at short notice. They were replying to emails even when on annual leave. Cannot fault the customer service. Do not hesitate to use Audi Guildford
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
Extremely good service throughout as well as follow up emails and phone calls. Excellent!
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
You always receive a warm welcome and Alex was extremely friendly and helpful. Thank you
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
Just to say all the service team were brilliant for this issue!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Exceptional service received from Jidu Ravi. She made the whole experience seamless and kept me informed throughout the buying process. She has been excellent and is a great asset to your team.
Verified User
•
Jan 24, 2023
5.0/5
5.0/5
David Taylor was so helpful and professional. Great experience.
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
When I first walked into Audi I already had the car in mind I wanted. I was advised by reception that someone may not be able to help me on the day as I didnt have an appointment and I was massively disappointed but was told I could sit and wait to see if someone becomes available. I waited around for about 15 to 20 minutes which I became very frustrated with the wait and and was ready to leave and take my service and sale elsewhere.I was then approached by David Taylor and he apologised and was so helpful and willing to sit with me for a number of hours going over my car and what I wanted.I have to say he helped turn my experience around massively and 100% will be coming back to him for future service and already recommended him to family and friends that are looking for a new car.True asset to Lookers Audi
Verified User
•
Jan 20, 2023
5.0/5
5.0/5
Rachel is brilliant .
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
No . The experience was very good .
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
David Taylor and Manish Panchal looked after us very well. They went above and beyond to make sure everything was sorted at short notice. They were replying to emails even when on annual leave. Cannot fault the customer service. Do not hesitate to use Audi Guildford
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
Extremely good service throughout as well as follow up emails and phone calls. Excellent!
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
You always receive a warm welcome and Alex was extremely friendly and helpful. Thank you
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
Just to say all the service team were brilliant for this issue!