A special mention to Dan Deller he was absolutely outstanding in explaining all the car’s features and how he came across nothing seemed a problem thank you Dan
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
Service team were amazing Rachel even managed to find us a courtesy car when the work over ran and it became a warranty issue.Top team
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
All around satisfying
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
nice waiting area
Verified User
•
Dec 7, 2022
5.0/5
5.0/5
Stephen Feaver was excellent throughout, and communicated was great - maybe needing some extra effort as it was all remote as I was out of the country for most of the process, but was kept well informed and up to date at all times. A perfect example of remote customer service.
Verified User
•
Dec 6, 2022
5.0/5
5.0/5
Great service from both Jessica Measor and Adam Morgan. Jessica was really great at communicating the process from start to finish, following up with me at each stage and offering me any other items that I required for my car. She made the whole process really easy. Adam carried out the works efficiently and the audi cam he provided was engaging and interesting, which made the information he was delivering easier to understand. They are both brilliant representations of the company. Efficient service on both parts. 5 star service all round.
Verified User
•
Dec 5, 2022
4.0/5
4.0/5
Lower prices be negotiable which lookers are notHelp the customer more
Verified User
•
Dec 5, 2022
5.0/5
5.0/5
An excellent experience, as it was a gearbox service I was offered a replacement car with out needing ask. I got a TT, always wanted one, never driven one, so have now had a test drive, so perfect. All the team I dealt with were polite, professional and friendly.
Verified User
•
Nov 29, 2022
5.0/5
5.0/5
Sales support from Matt Stow Guildford Audi has been excellent including after sales responses
Verified User
•
Nov 23, 2022
5.0/5
5.0/5
Excellent customer service from start to finish by Bradley Harris.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
A special mention to Dan Deller he was absolutely outstanding in explaining all the car’s features and how he came across nothing seemed a problem thank you Dan
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
Service team were amazing Rachel even managed to find us a courtesy car when the work over ran and it became a warranty issue.Top team
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
All around satisfying
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
nice waiting area
Verified User
•
Dec 7, 2022
5.0/5
5.0/5
Stephen Feaver was excellent throughout, and communicated was great - maybe needing some extra effort as it was all remote as I was out of the country for most of the process, but was kept well informed and up to date at all times. A perfect example of remote customer service.
Verified User
•
Dec 6, 2022
5.0/5
5.0/5
Great service from both Jessica Measor and Adam Morgan. Jessica was really great at communicating the process from start to finish, following up with me at each stage and offering me any other items that I required for my car. She made the whole process really easy. Adam carried out the works efficiently and the audi cam he provided was engaging and interesting, which made the information he was delivering easier to understand. They are both brilliant representations of the company. Efficient service on both parts. 5 star service all round.
Verified User
•
Dec 5, 2022
4.0/5
4.0/5
Lower prices be negotiable which lookers are notHelp the customer more
Verified User
•
Dec 5, 2022
5.0/5
5.0/5
An excellent experience, as it was a gearbox service I was offered a replacement car with out needing ask. I got a TT, always wanted one, never driven one, so have now had a test drive, so perfect. All the team I dealt with were polite, professional and friendly.
Verified User
•
Nov 29, 2022
5.0/5
5.0/5
Sales support from Matt Stow Guildford Audi has been excellent including after sales responses
Verified User
•
Nov 23, 2022
5.0/5
5.0/5
Excellent customer service from start to finish by Bradley Harris.