The GM should meet every customer. That was not done. Also criticism of employees should be in private. You need to work as a team.The salesman and financial advisor were great. However, the GM never greeted us. The only time we saw a manager was when he berated an employee in public. Also, when the salesman needed technical help after the sale, no one on staff would come out to assist him.
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
My salesman ~ "Ricky Menendez Jr" is a top notch gentleman. Great sales skills and takes his time explaining the buying or lease options. After the lease was complete, he followed up with a phone call & text message making sure everything was good. He reached out again making sure I was happy with the vehicle. That's a professional salesman. More people should follow his lead.My salesman "Ricky" was great to deal with. Very helpful thru out the entire leasing process. Ricky was able to answer all my questions.
Verified User
•
Dec 21, 2025
3.0/5
3.0/5
Great and friendly service
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
The advisor was very friendly and professional. 5 stars
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
Thank you
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
You guys are awesome with everything, thank you for the amazing support!You guys always help us and give the perfect conclusion to what I need!
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
Im grateful for the help and assistance given, 10/10Excellent service, quick and very reliable, Megan has been very helpful in my last service appointments.
Verified User
•
Dec 15, 2025
5.0/5
5.0/5
Not much more,, I am very impressed with Austin’s awesome customer service skills.Austin was exceptional, this guy should definitely be in management. Great customer service skills and very personable.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
I called to make an appointment with my service advisor Austin. And when I arrived that Saturday I was told Austin wasn’t there and someone else would help me. I waited for 30 mins before someone came to help me.
The GM should meet every customer. That was not done. Also criticism of employees should be in private. You need to work as a team.The salesman and financial advisor were great. However, the GM never greeted us. The only time we saw a manager was when he berated an employee in public. Also, when the salesman needed technical help after the sale, no one on staff would come out to assist him.
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
My salesman ~ "Ricky Menendez Jr" is a top notch gentleman. Great sales skills and takes his time explaining the buying or lease options. After the lease was complete, he followed up with a phone call & text message making sure everything was good. He reached out again making sure I was happy with the vehicle. That's a professional salesman. More people should follow his lead.My salesman "Ricky" was great to deal with. Very helpful thru out the entire leasing process. Ricky was able to answer all my questions.
Verified User
•
Dec 21, 2025
3.0/5
3.0/5
Great and friendly service
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
The advisor was very friendly and professional. 5 stars
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
Thank you
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
You guys are awesome with everything, thank you for the amazing support!You guys always help us and give the perfect conclusion to what I need!
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
Im grateful for the help and assistance given, 10/10Excellent service, quick and very reliable, Megan has been very helpful in my last service appointments.
Verified User
•
Dec 15, 2025
5.0/5
5.0/5
Not much more,, I am very impressed with Austin’s awesome customer service skills.Austin was exceptional, this guy should definitely be in management. Great customer service skills and very personable.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
I called to make an appointment with my service advisor Austin. And when I arrived that Saturday I was told Austin wasn’t there and someone else would help me. I waited for 30 mins before someone came to help me.