The portable A/C unit is still in my apartment.

All the maintenance men have been really great and respectfull

I was given no help, I was dismissed of my claims. I tried explaining my problem and was met with the same explanation which did not apply to my problem. Thank you

It has been a pleasure watching my grandson and his wife and daughter having a safe a beautiful environment to grow in. I recommend y'all to anyone that ask about apartments.

The guy showed up with the a/c filter in what felt like 5 minutes after we put in the request. Super fast replacement, nice man with a great attitude. Now we're just waiting for our icemaker to be looked at, and we'll be straight!😀

While I greatly appreciate my ac ducts getting cleaned , there was poor communication. Maintenance told me they would ask the office if it was a service that could be done but I was never told when I was getting the service I was never notified by anyone it was never scheduled and sent to me that it was scheduled. My child and i were sick and left to go to the store just to come home and was told i couldn’t enter my home for 2 hours . And then when i was told I was able to go back in after the 2 hours as soon as I walked in my home I was coughing badly couldn’t breath and eyes were watering badly . It smelled like it was cleaned with bleach and I wasn’t told what chemicals were going to be used, I am allergic to bleach .. so for the remainder of the day/night I couldn’t breath I was coughing very badly and the next day my throat was sore and I couldn’t really talk a lot and was still coughing badly . There needs to be better communication within the office and maintenance but also with the residents as well . Other than poor communication everything was fine.

I requested to schedule a appointment to come fix the dishwasher and didn't get one.

The tour itself was fine, the application process is where we had issues. We did manage to get things together and were able to move in. But the process to get in was very difficult for us personally, and took almost until our expected move in date to complete and finalize.

Asked maintenance to clean out my disposal due to gnats accumulating. I was told there is no way to clean out the disposal. Asked for a stopper for the sink side with the disposal. I was told that he would come back with one yesterday and he has not returned. Asked if it was mold at the corner of my bedroom door frame but was told it was dirt.