Hamilton Audi
4.8/5
4.8 /5
1,105 Verified Reviews
Whistleberry Rd, High Blantyre, Hamilton, ML3 0EJ, GB
01698 711862
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,105 Verified Reviews
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5.0/5
5.0 /5
Good value
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4.0/5
4.0 /5
Had to wait 2 hours just for an oil change which should be no longer than 40 minutes
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5.0/5
5.0 /5
Brilliant service
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5.0/5
5.0 /5
Booking my car in for a service was very straightforward. Staff were very helpful, courteous and friendly when I dropped my car off. I was notified by text when my car was ready for pickup and had received a health check on my vehicle prior to this. Thankfully, no issues or surprises! When I arrived at the showroom, I was taken through the work undertaken to my vehicle and was given an invoice by email. I was shown to my vehicle and asked if I was happy with the valeting carried out. I usually request that my car not be washed, but on this occasion I did request a wash. The paintwork looked immaculate and the valeters even went to the bother of dressing the tyres for me. Little things matter! An almost full bottle of screen wash was left in the boot, which is something that isn’t normally done in my experience. The reservoir had been topped up from the same bottle. GOOD JOB!
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5.0/5
5.0 /5
Liked the communication and check in service Member of staff who attended to my wife was excellent, kept her up to date throughout
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5.0/5
5.0 /5
Always excellent service
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5.0/5
5.0 /5
Excellent customer service, polite and friendly staff especially the gentleman who picked up and dropped off my car and the lady who called to give me an update
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4.0/5
4.0 /5
The car wasn't ready when I went to collect as agreed work had not been completed.
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5.0/5
5.0 /5
The process was easy to follow The professional and efficient manner in which Carla McShannon conducted herself while dealing with my car from start to finish
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5.0/5
5.0 /5
Already emailed Audi direct re the fantastic service I received on the day. The public facing young chap and lady were super friendly, efficient, respectful, well presented as is the whole showroom etc. not what I was used to at Mercedes. The technician was loud, clear and detailed. Can only praise. Audi are far superior than Mercedes imo. Super impressed